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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 19 July 2025
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Displaying 1524 contributions

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Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

Good morning. We are very grateful to the witnesses for joining us today. I am interested in the experience of ferry operators and how they prefer to provide capacity. Does the model that is used involve larger vessels that provide fewer sailings, or do two or more smaller vessels that operate on the same route provide more frequent services? What are the advantages and disadvantages of that?

Dag Hole, on slide 10 of the submission that you sent us, you talk about pilots, time in the market and innovations. I am interested in whether things have evolved over time and what the timeframe has been to get to the stage that you are at now.

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

It was about the choice by ferry operators to operate either one large vessel that can provide fewer sailings but take more passengers or freight, or smaller vessels that can sail more frequently. Is there any preference? Is there a specific system that they operate?

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

We all agree that communities need to be front and centre—that is part of our inquiry—but obviously we want to draw on the experience of everybody who can help shape that future.

I put the same question about the islands connectivity plan to Robbie Drummond. What are the opportunities and potential of that plan to help to improve reliability and serve rural communities?

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

We are conducting this inquiry in advance of the islands connectivity plan and we plan to inform it, and Transport Scotland is currently consulting on that long-term plan for vessels and ports. What input have you had into the development of that document? Does it have the opportunity to deliver a ferry fleet that fit for future needs of our rural communities, particularly with regard to net zero and other areas? Do you think it can be flexible enough to make sure that we have a lower-emission ferry fleet? Obviously reliability is a huge part of that. What are your ambitions for and expectations of the islands connectivity plan?

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

Surely you have something that you can say about what you think it might look like in the future.

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

Another colleague will ask about the weather issues more generally but I want to address the specific point about people’s experience. When people have cancer operations or diagnoses it is very emotional and can have a big impact on their lives. You say that what is in place is working, but people tell us that they have to travel far in advance, as an insurance policy, because of the reliability issue, whether the issue is caused by weather or something else. You say that there are emergency arrangements that people can use—maybe for funerals and other things that come up with short notice or for, say, operations that are planned in advance. Obviously people do not want to miss a long-planned arrangement such as a medical operation but, obviously, with funerals, they have little choice on timing. How do you know that what is in place is working, given that we have been told that there is that disconnect, and that people cannot have that access?

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

I will ask NorthLink: is there a disconnect between what people are telling us about their experiences and what your passenger satisfaction levels are telling you?

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

It might be helpful for the broadcasting staff if I stay with you for my second question, and I will then bring in Harald Høyem. Which organisations normally own the ports and harbours that are used by ferry services? If it is not the operator or the contracting authority, how are decisions on harbour investments made?

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

Thank you very much.

10:45  

Net Zero, Energy and Transport Committee

Ferry Services Inquiry

Meeting date: 21 February 2023

Fiona Hyslop

You deliver a service.