The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1760 contributions
Net Zero, Energy and Transport Committee
Meeting date: 30 May 2023
Fiona Hyslop
Good morning and thank you for joining us. I direct my first questions to Robert Samson from Transport Focus. What have your passengers been experiencing over the past year? What are they telling you?
Your study has identified value for money as passengers’ number 1 priority but states that only 65 per cent of ScotRail passengers consider their trips value for money. What is your view on that situation? How can it be improved? Are you considering any lessons from other rail services elsewhere in the United Kingdom and across Europe?
There is quite a lot in there, but it is an opening to give your view on where we are now and what you think could be improved, particularly around value for money.
Net Zero, Energy and Transport Committee
Meeting date: 30 May 2023
Fiona Hyslop
I am happy to move on, convener.
Net Zero, Energy and Transport Committee
Meeting date: 30 May 2023
Fiona Hyslop
My final question is for Kevin Lindsay. Have you had different experiences over the past year? The publication of “A Vision for Scotland’s Railways” has been a very important contribution in relation to what Scotland’s railways could be, or should be, in the future. We do not have time to go through all that today, but can you reflect briefly on what has happened over the past year and what you see happening with “A Vision for Scotland’s Railways”? It would be helpful if you could say whether you have had any engagement with the Scottish Government on such issues over the past year.
Net Zero, Energy and Transport Committee
Meeting date: 30 May 2023
Fiona Hyslop
Have you picked up on any lessons over the past year, since ScotRail came under the Scottish Government’s direct control?
Net Zero, Energy and Transport Committee
Meeting date: 30 May 2023
Fiona Hyslop
Okay. Mick Hogg, would you like to tell us anything from your experience of what has happened for staff and passengers over the past year?
Net Zero, Energy and Transport Committee
Meeting date: 30 May 2023
Fiona Hyslop
Are you are aware of any lessons from elsewhere in the UK or Europe?
Economy and Fair Work Committee
Meeting date: 24 May 2023
Fiona Hyslop
How do you reconcile what may be competing tensions between the delivery of net zero, which is an imperative for all the organisations that you have talked about, and the immediate impact on consumers? Has your organisation thought through how to position itself in that regard? Your drive to help with advocacy for individual consumers may work against the wider issue of trying to make sure that we can deliver on net zero.
Economy and Fair Work Committee
Meeting date: 24 May 2023
Fiona Hyslop
With the convener’s indulgence, I will pick up one point first with regard to energy and the cost of living. The Net Zero, Energy and Transport Committee’s energy price inquiry last year identified that people were having to pay for the privilege of having prepayment meters taken away. As an organisation, has Consumer Scotland been able to have an impact on that?
Economy and Fair Work Committee
Meeting date: 24 May 2023
Fiona Hyslop
Other members will go into specific issues, but I will focus on the range of your work and how you do it. Are there any practical examples of collaboration with other consumer organisations in the work that you have planned? You touched on some areas, but can you tell us of any organisations? It might be helpful for us to get a sense of which organisations you work with.
Economy and Fair Work Committee
Meeting date: 24 May 2023
Fiona Hyslop
I am interested in seeing how your work develops with Trading Standards Scotland, which does invaluable but probably unsung work. Some of the advocacy issues will be important because of the broad impact on consumers. Does the consumer network for Scotland bring together areas that you might see in the devolved sector and also in the reserved sector? When are you next likely to meet with the network? What are its priorities? Are they the same as yours, or is the network steering you in a different way?