Chamber and committees

Baroness Cumberlege, how would you respond to those who argue that a patient safety commissioner should have a role in dealing with individual cases and complaints?

How can public expectations of the patient safety commissioner’s role in promoting the voice of patients be suitably managed without their taking on those individual cases and complaints?

Do I have time for one more question, convener?

Thanks.

You mentioned communication in relation to the patient safety commissioner. What is the most effective way of communicating changes that are made as a result of issues where there are trends and things need to be changed either in individual health boards or in the system as a whole? That communication might provide redress and some comfort to some of those who have raised concerns. How can it most effectively be done?

I congratulate Siobhian Brown on securing time for this really important debate, and I thank all those who have been campaigning on the issue, particularly Less Waste Laura, ASH Scotland and Asthma + Lung UK.

The explosion in the use and popularity of single-use vapes, especially among young people, is multifaceted and difficult to tackle. I was pleased that, in response to my question, the Scottish Government committed to exploring a ban on single-use vapes. I share the concerns that Siobhian Brown and others have raised around such age-restricted products being marketed and sold to children. As the Asthma + Lung UK lung health champion for young people, I believe that we need to involve young people in such conversations, and I hope that, in the coming months, I will be able to work with the Scottish Youth Parliament and others to get their views.

Dundee City Council recently reported that 62 per cent of sites visited sold vapes to a test purchaser who was under 18. That is a real issue for councils, but I should stress that it is not restricted to Dundee. Those who repeatedly flout the rules could be banned from selling vapes and tobacco for up to 24 months, and I know that some of my councillors have raised the issue of how to deal with the large number of retailers selling vapes and the compliance issues that that causes.

In addition, if any of us wanted to, right now, we could order—via Just Eat, Uber Eats or other, similar platforms—vapes directly to this building. The people who deliver the product are supposed to check age on delivery, but how many are doing so? Although test purchasing from stores is a well-trodden path, it is an even more difficult area for councils to gauge.

The flavours of vapes that are available is an issue of concern to many parents, who believe that they are being targeted at children. We are hearing anecdotally that large numbers of children and young people are taking up vaping who probably would not have smoked. That is partly due to the appeal of the flavours, the disposable nature of vapes and the ease of getting them. We must ensure that their advertising to children is restricted.

Some of the ways in which children may be exposed to vapes, as with some issues relating to alcohol, are a reserved matter, but I hope that the UK Government will take action on the issue and ensure that children do not have age-restricted products advertised to them. I believe that the ban on such advertising should extend to stores, and I am pleased that so many members across the chamber believe that, too.

Just before Christmas, I wrote to some major retailers to ask them to treat vaping products in the same way as cigarettes are treated. I was disappointed by the responses that I received; indeed, sometimes, I did not receive a response at all. Many of those retailers were very proud when they removed sweets and other less healthy products from till lines, which they did mainly to improve the health of the population. I do not understand why that does not extend to the prominent placement of other health-harming products in stores, some of which are not only in prominent places but could be reached and picked up by children. I hope that, in the coming weeks, we will see a change of heart by the big supermarkets and other major chain retailers, and that they will put such products behind cover.

The strength of some vapes, as we have heard, is astounding, with some single-use vapes containing as much nicotine as 40 cigarettes. People who vape are being exposed to far higher levels of nicotine than they may realise.

The environmental issues are important, too. As I am sure that many in the chamber are aware, the number of vapes that litter our streets and parks is growing. Siobhian Brown highlighted that some children are picking them up to see what they have left in them, which is undoubtedly a public health concern. We have heard about how difficult they are to dispose of, let alone recycle. The lithium batteries in them present a risk of explosion if disposed of incorrectly. As Clare Adamson said, retailers who sell such products should be taking them back. We need to make people more aware of the appropriate ways to dispose of them and make sure that they are banned in the long term.

I again congratulate Siobhian Brown on securing time to debate the issue, and I hope that members across the chamber can work together to tackle it.

I thank the minister for taking an intervention. She recognised the impact that the tobacco industry has. Will she join the calls that I have made to retailers to consider putting these products behind cover where they cannot be seen by children and young people, in order to reduce that impact?

How are you ensuring that any learning from the complaints is influencing the changes that are made and that those changes are effectively communicated to those who have made complaints so that they can see that there is some resolution and impact beyond just the resolution of their complaint?

How far has Cricket Scotland progressed in establishing a longer-term complaints-handling process? To what extent can we be confident that the process fully addresses the issues that have been identified by the Plan4Sport review, including the lack of confidentiality and clarity in the reporting process and the lack of a complaints process for members of the wider cricketing community? I am also interested in what mental health and wellbeing support has been put in place for those who come forward with a complaint.

Does Anjan have any reflections on that?

Is there a danger that the system is more complicated now, with the 2020 act, the common frameworks and other pieces of legislation, than it was when we were in the EU and under other frameworks?