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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 1 June 2025
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Displaying 2107 contributions

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Meeting of the Parliament

Portfolio Question Time

Meeting date: 19 April 2023

Michelle Thomson

To ask the Scottish Government what steps are being taken to improve effective communication and collaboration between health and social care providers. (S6O-02111)

Meeting of the Parliament

Portfolio Question Time

Meeting date: 19 April 2023

Michelle Thomson

I thank the minister for her response and for outlining those areas.

I have been contacted by a number of constituents who have been discharged without an appropriate care package being in place. I have had cases relating to NHS Forth Valley and heard about experiences in other health boards such as NHS Lothian. Given the adverse impact that such discharges have on service users and their families, and the commitment to quality service integration, some of which she has already outlined, will the minister give more detail about the specific work that is being undertaken to reduce such instances?

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 18 April 2023

Michelle Thomson

Good evening. Thank you for joining us at a time that must be very late in your day.

I am thinking about the similarities between Scotland and New Zealand. I often say that the best thing about Scotland is that everybody knows everybody, and the worst thing about it is that everybody knows everybody. We tend to find that we bring in similar representatives and panels, so we work very hard to try to get different people. Sometimes, that is hard because of the size of the pool. Is there a similar issue in New Zealand? If so, to what extent have you considered how that affects effective decision making and quality of delivery?

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 18 April 2023

Michelle Thomson

Following on from that, I note that you have a policy methods toolbox that describes how to use behavioural insights. Will you tell us a bit more about that? What training do people go through? I am particularly interested in how you avoid groupthink and the adverse influence of power structures, where the inclination is always to accede to the person in the level above you in the hierarchy. How embedded are those behavioural insights, and how well trained and kept up to speed are the people who use them?

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 18 April 2023

Michelle Thomson

Thank you.

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 18 April 2023

Michelle Thomson

I am referring to the pool of people whom we consult for external evidence.

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 18 April 2023

Michelle Thomson

That leads on to my last question about culture. Culture is a kind of summing up of a whole bunch of behaviours. When you were developing your methodology in 2020, did you step back and actively look at the culture of how you deliver change? Did you compare it with other countries? What findings remain constant a few years down the track?

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 28 March 2023

Michelle Thomson

I am aware of time, convener, but perhaps James Black can just finish off with any comments on risk and uncertainty in general.

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 28 March 2023

Michelle Thomson

I knew that you would.

Finance and Public Administration Committee

Effective Scottish Government Decision Making

Meeting date: 28 March 2023

Michelle Thomson

James Black and Ben Thurman, what are your reflections on how the culture within a programme or policy development affects outcomes?