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I welcome everyone to the 10th meeting of the Economy, Energy and Tourism Committee in 2010. Today we have two items on the agenda. The first, which is to look at the state of the whisky industry, is subdivided into a session on the restructuring at Diageo and Whyte & Mackay and a round-table discussion. We will then go into private session, in which I hope we will conclude our report on the banking and financial services sector.
On behalf of Whyte & Mackay, I am pleased to be here. We worked closely with Government officials last year in the process of announcing our restructuring. I am happy to give you an update on where we started and where we got to, and to identify any lessons that we learned and the support that we received from the Government.
Thank you. Will you outline where your companies have reached with their restructuring, the current position on potential redundancies and how the new developments are coming along?
Our starting point is very different from Diageo’s. As a company, we are far more dependent and focused on the United Kingdom market. Sixty per cent of our profits are generated in the UK. A combination of the punitive tax environment in the UK and the world economic situation forced us to look at the overall structure of the business.
Yes. As part of our terms, we are applying a generous relocation policy to help people to move. We are keen to help as many people to move to Fife as are prepared to do so, although we recognise that that is not for everybody and that people have spouses in jobs and children in education. However, we are trying to help people. We have had people from Leven go to Kilmarnock to talk about the site at Leven and we have taken people up to Leven to see the location. We will help people financially with moving if they are up for the move. As I said, I anticipate the creation of 400 jobs in Leven. For a significant number of them, I expect to have to go to the outside market to recruit the people. I am keen to get as many people as possible to transfer and we are encouraging that as best we can. However, I recognise that it is not possible for some people to transfer.
Where do your profits come from in the main if a third of production is not whisky? Proportionately, do those products give you more profit than whisky, or less?
So why is there a move towards more production of vodka rather than whisky? I can see that in other companies as well.
There is a mixed picture around the world. In some of the mature markets, people are broadening the range of drinks that they drink. Vodka is a drink that is easy to mix, so there will be more occasions when people will drink vodka. However, in some of the developing markets, such as Latin America, half our business is Scotch; similarly, in Asia half our net sales come from Scotch. In the parts of the world where the market is growing, Scotch is still on an upward trend.
Absolutely. We are now making decisions on laying down stocks for future growth—in precisely the way that Mr Donaghey explained—in the Indian market, which is hugely exciting. We talk about a worldwide recession, but markets such as India never went through a recession at all: the gross domestic product growth rate in India is up to nearly 9 per cent again. The volume growth rate for the company in India is in the late teens. There is no better-positioned company than Whyte & Mackay to exploit that growth for the benefit of Scotch whisky.
Am I right in saying that there was a burst of activity to produce the greatest volume possible when Whyte & Mackay’s Indian operation kicked in, and that that has fallen off more recently?
I am keen to get some further, and better, particulars from Bryan Donaghey about Diageo’s position with regard to job numbers. I appreciate that Whyte & Mackay is further down the track and is able to tell us what was predicted and what the outcome was, whereas the Diageo restructuring process is on-going rather than complete. The initial prediction was that 400 jobs would be created as a consequence of the investment in Fife. Obviously, you will need to get planning permission and it will depend on the speed of construction, but when do you think that the 400 jobs will be created in that area?
The figure of 400 remains your current estimate. All going well with planning and construction, we are probably talking about May or June 2012 for the creation of those 400 jobs.
Yes, it remains 900. As we go through the aspirations process, talking to people about what they want to do, a number of people are saying that they want to take a package. Several unions have described the terms that we have offered as second to none—we have tried to help people as best we can. We have engaged financial advisers to help people who are thinking of retiring to understand their pension situation, and we are setting up job shops and training with PACE. We are doing everything that we can to help people to move on to the next phase of their lives.
It is hard to say. At the moment, more than 300 people throughout Scotland have said that they do not want to be redeployed and that they are prepared to take a voluntary redundancy package. We have a lot of people with long service and the package is attractive. The challenge is in matching up the skills with the geography of where people can take up jobs. The maths is not straightforward. If I have 10 people in Speyside who are prepared to take voluntary redundancy, I will not necessarily have 10 people in Kilmarnock who want to move to Speyside. There is a challenge in that, and we are working through that process now. The voluntary redundancy and aspirations process finished only last week and we are now trying to see what the match-up looks like. It is down to matching the skills with the locations, and we are doing our best to redeploy as many people as possible because it is in our interests to retain people’s skills if we are able to do so. In addition, the people who are prepared to take voluntary redundancy packages tend to have longer service and that makes the packages more expensive for us.
The process has been very smooth. We consulted unions before making the formal announcement, in parallel with consulting each of the political parties and informing the Government of what we were doing. Our approach led Jim Mather, the Minister for Enterprise, Energy and Tourism, to say that we were handling a difficult situation in a socially responsible manner, which reflected the way in which we approached it. I met union officials and took them through what we were doing and they understood the logic of it. Although the process was painful, it was relatively smooth.
Rob Gibson mentioned the prospect of minimum pricing for alcohol being brought forward in this Parliament. In relation to the restructuring that has just been completed, what risks do you anticipate that that poses to future employment in your businesses in Scotland? Should those risks concern those who intend still to be working for you on completion of the current restructuring process?
I am particularly conscious of the etiquette that is employed in committees. I will be speaking to the Health and Sport Committee at 10.30, so as a point of etiquette I should probably speak to it first about the absolute numbers. However, I will return to this room for the rest of the session.
For us, the Scotch whisky industry is no different from any other industry with regard to what it needs or where it operates. We want good, reliable sources of energy at sensible prices; we need transport infrastructure, because we have to move a lot of things around and be able, for example, to get to ports for export; and the environment is important because its quality—the fresh air and so on—is what, even at a subliminal level, people perceive about Scotland. That needs to mean something, which is why we are putting £100 million into developing environmentally friendly processes. Finally, we also need tax structures that are competitive for the operation and a workforce that is skilled enough to face an ever more technological world.
I am a fan of formula 1. I know that that will be much to the annoyance of my colleague Rob Gibson.
Thank you.
Many conversations are happening locally in Fife and I am not personally involved in all of them. John Paterson, who is my site head there, is very connected into the local community.
It is said that the severe labour laws in Germany caused the retention of a highly skilled workforce, which still enables manufacturing at a level of about 30 per cent in some parts of the country. Are you taking advantage of the relative flexibility of British laws, which would not be open to a continental company?
Your supply purchases in Scotland are worth £400 million. That is equivalent to your advertising budget, which must be great fun for the lads and lasses in ad land but is not much fun for the people in Kilmarnock.
After the events of the past year, I am not sure that we are quite so keen on free trade as we once were.
We are happy to move straight to questions.
You were all in the public gallery when the previous panel gave evidence. Do you have the same take on the discussions with workers and unions that Whyte & Mackay and Diageo have or do you have another point of view?
I will quickly pass that question over to my colleagues who are engaged in the coalface of the restructuring, but I will first make some general points.
You are giving the impression that people are involved, that negotiations are constructive, and that the company’s changes are beginning to be flushed out. You have just made your part clear. Thinking about the people in Kilmarnock who are not going to move and who will lose their jobs, do you get the sense that Diageo is prepared to invest in Kilmarnock to help its economy in the hope that some people might be employed in other work there?
The indications have been that Diageo’s corporate social responsibility and, therefore, reinvestment in the local economy will be key. From the start, the trade unions have made it clear that they do not want an historical legacy but a living legacy that is about future job prospects. With the greatest respect, I say that that is also a challenge to the Scottish Government. Diageo and the Scottish Government must consider jointly what they can do to enhance viable job opportunities, and they must also consider relocation and attracting inward investment or future job prospects to the area. That is the next stage.
Over many years, under successive Scottish Governments, the GMB has been concerned to ensure that products are bottled in Scotland. Currently, that is an issue in relation to premiumisation and to malts. European legislation is going some way towards dealing with the matter, but it is not a legal requirement for whisky to be bottled in Scotland. That gives us concern. We share Derek Ormston’s concern that, if bottling in Scotland becomes very expensive, whisky may be bottled offshore and transferred to third-party providers. At the moment, that is an unanswered question. The trade unions have always worked closely with the employers—both Whyte & Mackay and Diageo—to sustain competitive advantage and to improve efficiencies. Our membership has been adaptive and progressive and has taken advantage of opportunities to change.
That is why I wanted to highlight the issue. We understand the relationship between the distilleries, the bottling plants and so on. Are there immediate threats on the horizon of further bottling being done overseas?
When I asked the companies what risks they saw for jobs and structures in Scotland, I was struck by the fact that they did not mention competition from other units elsewhere, and I was encouraged by that. Does that chime with your sense of where the employers are at the moment? Do they value and recognise the productivity that is achieved by the Scottish bottling plants?
You asked whether the employer recognises and values the ability of the workforce to adapt and change. As an outsider looking in, thinking of the various seminars that I have participated in over the past few years and the visits that I have made to whisky facilities, my answer would be, “Yes, absolutely.” The management and the representatives of the industry always enthusiastically acknowledge the ability of the workforce to change their skills and the ability of the workforce representatives such as Harry Donaldson and Derek Ormston to ensure that the workforce takes part fully in restructuring exercises.
That reflects what you said about the fact that migration of ownership and control poses a risk to good industrial relations, as well as to other things.
Unite does not have a policy on the matter, as yet. There will be a discussion about it at the STUC.
My colleague who services Kilmarnock and the shop stewards there have all indicated that there is no great enthusiasm for the option to transfer to Leven.
As the company indicated earlier, the relocation package is attractive and support mechanisms have already been put in place to allow anyone who is interested to stay for the weekend in the Leven area and to look at the surroundings. The company will also provide longer-term support to people who wish to make the move. For example, with regard to housing, people who find that they need to stay in rented accommodation for longer will be supported for a longer time. The trade unions and the company have renegotiated the whole process and an extensive package of support is now available.
We hope that we will know about that soon. Because of the time involved, people were reluctant to get involved in one-to-one dialogues about aspirations. That is now being completed so we will start to develop an overview of the whole process. We have been intensely involved in that process, however difficult it is for us as trade unions.
Your question raises so many big issues that it is almost impossible to give a succinct response.
We cannot change the past—the issue is about moving into the future and establishing whether we would prefer co-determination, such as in the German model. European legislation is being discussed in terms of different models, and that gives rise to the trade unions at the European, UK and Scottish levels examining them.
I do not know about the specifics of Diageo, but every time I come before the committee I make my usual point that the UK model of finance does not support patient and organic growth in our companies. Would it surprise me if a company such as Diageo was coming under pressure from the banks and other institutional investors to maximise shareholder value? It would not surprise me at all.
What you have described is almost, word-for-word, what Karl Marx wrote in 1864 on the working day, which is certainly among the finest passages in “Das Kapital”. The situation does not seem to have changed at all. We are seeing sums equivalent to what Diageo spends in Scotland on suppliers going to advertising agencies or to sponsor formula 1. Even Marx in his wildest paranoid dreams about capitalism could never have foreseen that.
That is a big issue, which we know is being driven by the City. Shareholder value is key. If you speak to a chief executive of any company, they will tell you that everything is driven by return on shareholder value. The stakeholder value is different. The process is and has been driven by the City, and the problem is that all companies, including those that are represented here today, are driven by the same premise. Where does corporate social responsibility factor into that? Is it an add-on or a reality?
Item 2 is a round-table discussion on wider issues and challenges for the whisky and spirits industry. We have about an hour and a quarter to an hour and a half, so I ask everyone to keep their comments or questions as brief as possible so that we can get through as much as possible. On this day, it is perhaps particularly appropriate that we are dealing with the whisky industry—although that is whisky without an e. My clerk is wearing his Irish flag pin for St Patrick’s day, but that is no indication of support for another type of whiskey. The industry faces several issues. We will undoubtedly cover some of the wider economic and legislative challenges, although I hope that we will not go back to the restructuring that we talked about earlier.
The situation is not so much to do with local issues; it is really to do with international issues. The committee has been given a copy of a table showing the global uptake of Scotch whisky from 1970 onwards. The red line at the top shows the performance of vodka over a 20-year period and the green line in the middle shows generalised gross domestic product globally in real terms back to 1992, in dollars. The fact that the Scotch whisky industry has been flatlining for the past 30 years in comparison with other global norms is the real reason why we have local problems today. I really do not know why we are discussing 900 job losses at Johnnie Walker, as I estimate that we have lost 52,000 jobs as a result of the failure of the Scotch whisky industry to keep up with international performance norms.
I am the chief executive of the Scotch Whisky Association. We should not lose sight of the fact that Scotch whisky is probably Scotland’s most successful industry. I will come back to that. We need to build on the growth that we have secured in the past 10 years, but the threats are protectionism from markets throughout the world; the regulatory environment in the United Kingdom, including the debate about the social aspects of alcohol, which includes tax and minimum pricing; and the general business environment in which we operate.
I am the managing director for Diageo in Scotland, as most of those who were present for the previous session are aware. As I said earlier, the key is maintaining Scotland’s competitiveness as a place to do business to enable us to compete in a global arena. We must also tackle some of the barriers to trade that exist throughout the world and which prevent us from getting into certain markets. It is important that we can compete on a level playing field. There has been growth in the past 10 years and we have developing markets, particularly in Latin America and Asia.
I am the regional secretary of the GMB. Another witness commented that he does not know why we are discussing 900 job losses. We all know why we are discussing those job losses in Diageo and other ones, so I do not appreciate that comment.
I am the assistant secretary of the STUC. The aspiration for the whisky industry is that it continues to maximise employment opportunities throughout Scotland—that is essential. One great strength of the industry is the employment that it provides throughout urban and rural Scotland. At the end of last week, I attended the annual Scottish Council for Development and Industry forum in St Andrews. One speaker commented that the UK—they had figures only for the UK as a whole, not for Scotland—continues to export more to Ireland than it does to China and India combined. I was sceptical about that, but the wider point is valid. The UK and Scotland, as part of it, have not done well on maximising opportunities in emerging markets. The most recent figures that I have, which are for 2007, show that in the previous decade Germany increased exports to China by about 92 per cent, whereas the UK figure was 13 per cent. We can do much more to ensure that opportunities are maximised.
I am the director of food and drink for Scottish Enterprise. I agree with a lot of the comments that Chris Taylor and Ewen Cameron made about opportunities and threats. There are very strong opportunities. The recently refreshed Scotland food and drink strategy did a lot of work to see which global growth trends provided particular opportunities. Premiumisation and provenance were two of those trends—the other was health—into which whisky plays strongly. There is a threat in global competition. We must ensure that we retain and build on the significant investment that we have seen in the whisky industry over the past few years, so that the industry remains as competitive as possible in the global marketplace.
Let us get some facts on the table. The whisky industry is estimated to export about £3 billion-worth annually. Can anyone break down how much of that is malt—premium product—how much is blend and how much is the ancillary white spirit industry that goes with it?
The 2008 figure was £3.1 billion of exports. That is obviously the transfer value out of the UK before tax. Of that, approximately 11 per cent is malt and 89 per cent is blend. You need to look carefully at the market overseas and how it is split. Blend is the big category. When you go to markets, whether in Korea or China, you talk about aged product—it is not necessarily the product that you see on the shelves here. That is where the premiumisation is coming from in particular. I am afraid that I cannot talk about white spirits, because I do not look after white spirits. Whisky products dominate—they represent 20 per cent of Scotland’s overall exports and 90 per cent of Scotland’s food and drink exports. You can look at it another way: we have added more than £1 billion-worth of growth in value since 1998 and, in volume terms, we have added just short of 20 per cent.
Our latest estimate is that about 9,500 people are directly employed in whisky production and close on 39,000 to 40,000 are employed overall. The supply-chain value is about £800 million—we buy from that supply chain and put the money back into the economy. That goes right down to the farmers, the maltsters, the bottle makers, the transport industry—the people who move the product around the country—the closure makers, the label makers, the advertisers and the advertising agencies.
I am trying to create a level playing field so that we are all on the same page on the volume issue, Mr Hewitt. The graphic that has been provided by Donald Blair sources global volumes of Scotch to the Scotch Whisky Association’s own report. It is worrying that, in relation to total cases sold over the past 25 years, we are not selling any more—or, if we are, it is perhaps 1 per cent more. You mentioned growth of 20 per cent in volume since 1998. Can you reconcile those two very different performance positions for us?
I do not just want to talk about exports. It is valuable to talk about the number of cases sold globally. I take it from what you say that you do not dispute that if we take a 25-year time horizon, there has been no increase in global volumes. However, your contention is that the figure went down and that global volumes have increased by 20 per cent in the past 10 years. You talked about exports, but what is happening in the domestic market also affects the figures. If I am to understand the fortunes of the industry, it seems that we are selling no more cases now than we were 25 years ago, which is significant in a world in which the population has doubled. If we take the total population of the world, half as much Scotch is being drunk for the number of people. World GDP has grown enormously; if the volume of sales is the same, that is not encouraging.
After Maggie McGinlay, we will hear an alternative perspective from Donald Blair.
The whisky industry’s focus on value, as opposed to on volume, has been part of its success. In the wider food and drink industry, people have often been competing on volume rather than on value, which is why the food industry has not enjoyed the same level of growth as the whisky industry. Actually, we would like more of the food industry to follow the whisky industry’s example by focusing on value and premiumisation, because that is where there has been real success in generating wealth and investment back into the economy. The whisky industry’s performance over the past 10 years—from a time when the industry was in decline, which is easy for us to forget—has been phenomenal.
The data that you see in the charts in my submission, which show Scotch whisky crawling along the bottom of the pond for the past 30 years, are the official data from the Scotch Whisky Association. If we are to have premiumisation and growth, can we please have premiumisation similar to the red line that is shown along the top of the graph, which represents vodka? If we want to compare like with like, that is how we should do it.
The answer to that is the problem that I have been dealing with for the past 18 months. I have been trying to get some realisation about the actual performance of the Scotch whisky industry compared with real international norms, instead of the constant placebos that we hear about things being better if we look at the figures in a certain way, if we choose six markets for comparison and ignore the rest, and if we split Europe away from Britain and Britain away from the world. If we stop manipulating the figures, look at the global statistics—all markets, for all time, everywhere—and acknowledge that we are not doing well, perhaps we will be in a position to do something about it.
That response prompts me to start with Donald Blair. I do not think that you got an answer to your question, so I will try again. I am always in favour of establishing the factual basis of a debate and I hope to debunk false illusions. However, if the illusions that you describe exist, what do you suggest as an alternative to the current strategy?
We have a problem in terms of the fundamental economics. In the words of the industry, long-term business development is all about recruiting new drinkers. The difficulty is that if a drinker is recruited to whisky—particularly to a single malt whisky—stocks have to be laid down now for his future consumption in 10 years’ time. That involves the industry in difficult matters such as long-term planning and financing costs for those stocks; the practical problem of evaporation that happens with Scotch whisky also needs to be taken into account.
You are not proposing anything, though. From our point of view, as a committee of the Scottish Parliament, we recognise that the Polish vodka industry has some built-in advantages over the Scotch whisky industry. We want to know what more can be done to promote Scotch whisky. You have still not answered that question.
John Beard and Bryan Donaghey might want to comment on the role of the Scotch Whisky Association and their companies’ roles in relation to marketing. We will then move on to another area of questioning.
Gavin Hewitt is correct in saying that the role of the Scotch Whisky Association is to ensure that we have access to our markets and that it is up to individual companies to spend behind their brands. In our previous conversation, I indicated the level of spend that Diageo puts behind its Scottish brands—£400 million a year—which is similar to the levels of spend of many of the other companies in the industry. It must also be remembered that we compete—for instance, Diageo competes with Pernod Ricard. We can co-ordinate through an association, but we are also competitors. The right thing to do is let the companies decide what marketing they will put behind their individual brands in the various markets—brand strategies go down to the market level; they are not generic—and let the SWA focus on access to markets, on definition and on putting in place a framework that is right for everybody, which it is then for the individual companies to use to best effect.
I apologise for having missed part of the debate. In the context of malt whisky, it is all about differentiation and the market operates very differently from that of a classic consumer goods category. The concept of generic support for something that is about differentiation instinctively feels like a bit of a disconnect. I do not know whether you have covered that point.
Yes—20 per cent of manufactured goods.
I agree. The key is that it is not just about the advertising on a car or on television; it is about the promotional activity that goes on around that at individual market level. When the race is in Brazil, there is activity in Brazil; likewise in Spain. It is about organising activity around the formula 1 event; it is not just a question of buying a bit of space on a driver’s helmet or on a car.
Yes.
On marketing, Mr Blair was asked what he would do differently and he came up with the national marketing of Scotch whisky. I would not mind exploring that idea a little further, but I have a slight concern. We heard from Diageo that it spends £400 million on marketing and advertising, whereas VisitScotland, in its entirety, has a budget of about £45 million and Scottish Enterprise, in its entirety, has one of about £300 million. Perhaps with his experience in Poland, Mr Blair can answer this. Do you genuinely believe that a national strategy would make an impact, given the budget that it would be likely to have and the size of the market that we are trying to appeal to?
I think that a national strategy is more important than a national budget. I am not necessarily suggesting that the Scottish or the UK taxpayer should pay, by proxy, for such involvement. We do not have a national strategy for Scotch whisky. Despite all the claims about the money that is spent on marketing and the huge budgets for formula 1 advertising, as the man from Kilmarnock said, facts are chiels that winna ding. We are just not going anywhere with Scotch whisky in international terms, in comparison with other products. We should address that issue.
It is irrelevant to hark back to the 1970s, or whenever. The real proof of our commitment to the growth of the industry is the fact that we have spent £40 million on building a new malt distillery at Roseisle. We did not do that because we have some notion about statistics.
On Maggie McGinlay’s point, just on the off-chance that the past is a clue to the future, and given that we have had a flat trend for the past 30 years, I wonder how Scottish food and drink is going to achieve its national target and elevate its exports from £12.5 billion to whatever—please tell me what the new target is. How is the industry going to achieve that when its track record in perhaps its biggest category has been a flat line? What miracle can we expect in the next five years that will suddenly cause the line on the graph to go up?
I rise to the challenge; that is not the case. I was trying not to be flippant but to be truthful. We cannot build maturation warehouses unless we have planning permission to do so. The critical issue in relation to Scotch whisky is where it is distilled, not where it is matured—I refer the committee back to the 2009 regulations. The companies choose where maturation will take place. Often the maturation of malts that are marketed as malts takes place around the area of the distillery, but often the maturation of malts that will not be marketed as malts but will be used in blends takes place in the central zone of Scotland. That does not affect the nature of the malt whisky that we produce.
I confirm that Diageo is investing in all our distilleries around Scotland. We replace mash tuns and maintain those distilleries to a high level. However, there are practicalities. Oban is the size that it is and produces what it produces; I cannot expand it, make it different or double its size. Are we laying down more than we laid down previously? There is a practical limit for each distillery; if we go beyond that, we will destroy what defines the distillery. I assure members that the investment that we have made in Roseisle has not detracted from investment in our 27 other malt distilleries around Scotland, which are being sustained in the way that you would expect for the long term.
Does anyone have a rough estimate of how many of the 9,500 jobs in the whisky industry are involved in bottling?
Those would be included in the overall 39,000 figure.
If my understanding is correct, the new regulations on single malt bottling will affect approximately 11 per cent of the export market. I think that that figure was mentioned earlier. Currently, 85 per cent of what we produce is exported, so 74 per cent of the overall market consists of blended whisky that is bottled in Scotland and exported. Is it reasonable to say that that 74 per cent could be bottled outwith Scotland? I am not saying that it will be, but could it be?
Yes, I think that there is. Improve is the skills council, with which we work very closely. Scotland Food & Drink has identified the need for a skills academy, which will probably be centred on the University of Abertay Dundee. The Scotch Whisky Association, along with the GMB, had an extremely good programme on soft skills that has increasingly been rolled out to the industry. Also, two to three years ago, we introduced our own Scotch whisky vocational qualifications to improve the knowledge and skills in our workforce. Those are very specific programmes, but we go beyond them. For example, we work closely with the international centre for brewing and distilling at Heriot-Watt University and we have our own Scotch whisky research institute there.
There is a range of skills from graduate level through to skilled craftspeople and everything else. We hear a lot about knowledge workers and the knowledge economy, and I suggest that the issue of some of the soft skills, which we have approached with the industry, has been based on the need for such workers. For most employers that I see, irrespective of whether it is the whisky industry, manufacturing or general public services, the issue is people’s ability to obtain the required soft skills. Employers tell us time after time that they want people with the correct behavioural and attitudinal skills. They can train people for the hard skills, but it is all about attitudes and behaviours. When I first took up employment, you were hired for your skills and dismissed for your behaviours, but things have changed significantly—I mean that in a positive sense.
One of the concerns about the future of the Scotch whisky industry is that so much of it is no longer Scottish-owned; it is mainly owned by large international drinks companies. Is that a potential threat to the future of the industry? Might one of those companies say one day, “Scotch whisky isn’t worth it any more. We’ll shut it down and produce something else”? Or are there advantages to foreign ownership that the committee should know about?
Whyte & Mackay has been purchased by Dr Mallya from India because he sees a huge opportunity in Scotch whisky and has a huge regard for the category. In many ways, there was a lot of foresight in that acquisition by someone who is looking to increase dramatically the presence of Scotch whisky in India. From a trade relationship perspective, the acquisition has opened some doors over the past couple of years. Dr Mallya is a player in the Indian market who is committed to the development of Scotch whisky, not Irish or American, in a market where they drink, eat and breathe whisky—it is what they do. We should look to exploit that, and Dr Mallya’s ownership helps to achieve that.
The issue is not simply foreign ownership and control. As Christopher Harvie pointed out, one of the sad results of the ultimate economic crime of the 1980s—I believe Mr Saunders is still alive 25 years later—is not simply the foreign control, whether foreign is defined as London or Paris, but the fact that the officer class is now almost entirely non-Scots. The squaddies, the people with the soft skills and engineering skills who are based in Scotland are Scottish. Frankly, however, looking at the corporate profiles of the major international companies, I do not recognise anybody who was born or educated in Scotland.
You would expect us to say this from a trade union perspective, but there is a growing concern about decisions being made in a way that is much more removed from Scotland. Companies that are global players may well make decisions that are based on different views and values to those that we hold. The current issue, it has been suggested, is about reinvestment back into the economy, and it is good to hear that. Repatriation is a good thing.
It has been a long and arduous morning, and I am no social historian but, on a lighter note, was it not said of the Romans that first they make you slaves and then they make you pay for the privilege?
I would be happy to receive a copy of that and to read it. I just think that there has been a change in mindset and in people’s attitudes in the past decade or so—people are now more conscious of their environmental responsibility. Obviously, not everyone is, but there is a lot more awareness. The whisky industry should ensure that it does what it can to help move the agenda along.
I will not comment on the minimum price issue, but offer a different perspective. If you want to minimise social problems, whether it is substance abuse, marital breakdown or any such social problems, achieving full employment is probably the best single way forward. Therefore, the stimulation of job creation in Scotland would be my number 1 choice of approach to reduce substance abuse in Scotland, including binge drinking.
Is the industry making any progress on harmonising laws and tariffs through the World Trade Organization?
Likewise, I am happy to be here and to answer any of your questions. I am happy to update you on where we are with the restructuring that we announced last July.
I will start with a quick reminder of what our restructuring involved. Last July, we announced the transfer to a third party of our warehousing activity at Hurlford just outside Kilmarnock; the closure of our Kilmarnock packaging site and the transfer of all the production from that site to our two other packaging sites at Shieldhall in Glasgow and Leven in Fife; and the closure of our grain distillery at Port Dundas in Glasgow and the transfer of the cooperage at that site to Cambus.
If we think more globally about where Diageo gets its profit from, Scotch accounts for between 25 and 30 per cent—just over a quarter—of our net sales. In general, Scotch tends to be at a higher price—it tends to be more of a premium drink in comparison with some of the vodkas and gins, so the profit would be skewed towards Scotch, but I cannot tell you definitively how Diageo’s profit splits between those categories.
What proportion of your spirit production is produced in Scotland?
Let us talk about the total mix. I understand that vodka sales have shot up exponentially throughout the world, compared with whisky sales. In the way that you organise your company, how do you deploy the profits from the whisky part of the business when you are obviously making large amounts of profit from white spirits?
Given that we know that it is claimed that exports for whisky have gone up even in the hardest of times, albeit marginally, but that the amount of profit that is made from whisky has not increased very much, how does your company view the role of whisky in future? Is it essential to your business? What part does it play?
We are continuing to market our products. If we decide today to grow Scotch by 10 per cent a year and compound that figure for the next 12 years, that is the same as saying that we will triple Scotch production—that is how we run into problems such as whisky lochs. Because of the maturation cycle, the production of Scotch needs a steadier rate of growth and a focus on value rather than volume.
I have quite a few questions, as I want to build up a picture. Sixty per cent of Whyte & Mackay’s business is based in Britain. I represent the Highlands and Islands, and I visited Invergordon grain distillery when the threat to jobs there arose. What is your commitment to the future of grain distilling in Scotland, at that distillery and/or anywhere else?
I appreciate that there is a huge opportunity, and I understand that you or one of your colleagues will explain your remarks about minimum pricing to another committee. With regard to the development of Scotch, will any of your malt distilleries be developed to meet the needs of the market for Scotch in India?
We will start to move production out of Kilmarnock before the summer. One line is being lifted and put into our Shieldhall plant. In Leven, we are moving the products from one line to another to create space for another line to come in. The first phase is moving some of the lines from Kilmarnock into the existing infrastructure. Some jobs will come with that, but I do not have any specific numbers in my head.
You say that you cannot put an exact number on the jobs that are moving at the moment through one line being shifted, but is it under 100, under 50 or over 100?
I will start by asking both companies about engagement with the trade unions that represent their workforces in this restructuring process, which Brian Donaghey mentioned a moment ago. The unions were opposed to the plans for job losses and made their view very clear. Can you tell us a bit about the engagement with the workforce representatives in respect of aspirations around redeployment and voluntary redundancy?
For us, it is about talking to people about their aspirations and understanding what they want to be trained for. For some people, it is as straightforward as them saying, “Help me with my CV. I’ve never done an interview—help me with interview skills.” For others, it is a case of them saying, “I’d like to try something completely different. I’d like to build up a skill in a different area.” We are looking at how we can help people to do that.
Stuart McMillan and Marilyn Livingstone are the only other members who wish to ask questions at the moment. Obviously, everyone else will have an opportunity to comment on wider issues in the round-table session, but at the moment we are a bit pressed for time.
How did you justify to the employees who were about to lose their positions in the restructuring the spending of millions of pounds in advertising on formula 1 teams?
There is time for sinners to repent.
The whisky industry wants to increase its sales in Brazil, China and India, and Whyte & Mackay is a major sponsor of the new Force India formula 1 team, which was launched last year. We can add into the mix the trade barriers into India, such as 150 per cent import tariffs, which create serious challenges for the industry. I agree that you have to market, promote and sell the product to a wider audience. That is essential. Let us face it, that is a given in any industry. However, there could be a perception that the workforce in Scotland will suffer because of external factors, for example because additional moneys are going on promoting the product in other countries, particularly India, through the sponsorship of formula 1, and because the industry must try to overcome the massive import tariffs.
Clearly, nothing that I say about the sustainability of the business going forward will matter to the 900 people who are affected on the sites that we are closing, because they are personally impacted by that. However, even after restructuring, we will still have 4,000 employees in Scotland, and we spend £400 million a year with Scottish suppliers. That is the picture that we have to look to in the long term. I recognise that that is not a remedy for the people who are losing their jobs, but the issue for us is the long-term sustainability of those 4,000 jobs in Scotland and the supply base that comes with our business. We need to take action to remain competitive as well as continue to invest in the brands that will drive the future growth that will continue to sustain those jobs into the future.
I can imagine that it is difficult for someone who has lost their job in either of the processes that we have been through to understand the value of advertising. You mentioned formula 1. There is a job for senior management in each company to communicate the company’s strategy and aim in the medium term. From a Whyte & Mackay perspective, that is pretty easy to communicate. We are very dependent on the UK, as I have already said. We were purchased by Dr Vijay Mallya, who is a major player in India, and that has opened up a number of markets for us that we are duty bound to exploit.
I have two questions specifically for Diageo. Like Iain Smith’s constituency, mine is a neighbouring constituency—the other one—and I represent many people who work for Diageo. You talked about the skills mix and future skills, and in your answer to Gavin Brown you mentioned the 400 new jobs with mixed skills that will be created in the lead-up to 2012 and the early part of that year. Have you had talks with the local college and Fife Council regarding future skills?
I am not fully au fait with German schnapps laws.
I asked about labour law.
Not at all. As I said, all our production in Scotland is staying in Scotland—it is not moving to eastern Europe, China or anywhere else.
But many fewer people will be employed in such production.
I do not know why you refer to aggression to employees. We are a very good employer and we operate responsibly.
The witnesses need not comment on that.
We resume to take evidence as part of our update on recent restructuring announcements by Whyte & Mackay and Diageo. Our second panel consists of trade union representatives: our old friend Stephen Boyd from the Scottish Trades Union Congress; Derek Ormston from Unite; and Harry Donaldson from the GMB.
During the process of the annual wage negotiations with the company in February last year, we were well aware, through the joint consultative processes that Derek Ormston and I were involved in, that the company was going through a review and a global restructuring. At a certain stage of our negotiations, it was made clear that Scotland was no longer immune from that, and would be factored into the restructuring programme. At that point, it was rather early to provide us with any detailed information.
What discussions have the unions had with public agencies such as PACE, local authorities and other agencies about helping workers who are threatened with redundancy to find new opportunities?
The level of involvement and engagement at this stage has been limited because we are going through a process. At one stage, PACE was invited to come along to one of the joint meetings with the company during the negotiation phase on the package. However, that was felt to have been inappropriate because, at that point, the tensions were pretty strong between the parties that were trying to come to a resolution. One of the points of that suggestion was further engagement with PACE, and I am led to believe that PACE is very much involved in the early dialogue on assistance.
Shop stewards are also involved at all the sites in managing and helping with the internal aspirations process, and they are keeping us informed about progress. As Bryan Donaghey indicated, the company is engaging with people, but the process is on-going and we will maintain that engagement to try and get as many people as possible into alternative employment.
In its submission, the STUC expresses wider concerns about bottling operations going overseas. About 15 per cent of Whyte & Mackay’s bottling takes place overseas.
It would be fair to say that where the company came from is probably where we understood it to be. However, we are acutely aware of the threats that are associated with internal competition.
I was struck by what you said about Methil being held up as a model for other sectors. That was quite encouraging, because it seems that there is recognition of the ability to be flexible, which could help to maintain employment.
We do not have a position on that at the moment, but the GMB has submitted a motion to next month’s meeting of the STUC to that effect, so we will debate the issue over the coming weeks.
I really do not know enough about the bottling industry to make a decision one way or the other. However, in our earlier discussion with Diageo, it was claimed that in Scotland internal competition for bottling is greater than external competition. If 100 per cent of Scotch whisky bottling took place in Scotland, could that have a knock-on effect on white-spirit bottling, which might have to be carried out elsewhere and would therefore affect bottling operations in the rest of the country?
We just have approximate figures. Early on, it was reckoned that 200 people would be on part-year contracts; there would be about 100 Diageo employees and others would potentially be outsourced from agencies. However, at the moment, we are concentrating on securing the aspirations of our members with regard to the position on redundancy; until we have done so we will not have any hard-and-fast numbers.
One of the things that we are interested in is the job numbers in the relocation. Things such as social housing need to be discussed because it might be an issue depending on the numbers who need it. As Stephen Boyd was saying, the availability of skills and learning is also important. It would be helpful if we could be kept up to date.
To some extent, I am here in place of Willie Coffey, the MSP for Kilmarnock, who cannot be here today. I realise how he feels, however, because I was born in Motherwell. My family was involved with the Colville steel works—my grandfather was an office manager there. There, there was a similar tale of the workforce acceding to more efficient working practices, old systems being abolished and a tight structure being put in place so that when they came to close the place down, there were only about 1,300 people working there and the impact of closure was relatively slight. I speak from that experience because I know what Motherwell is like now and it is not a happy place at all—it has great problems with drugs and futureless generations coming up.
I would supplement that by saying that it would be almost impossible to graft the current German model of corporate governance on to the UK economy. We might admire many things about that model, but it has grown up in a country where the institutional, cultural and historical factors are all hugely different from those in the UK. It would therefore prove to be extremely difficult simply to transplant them on to our model, although that should not prevent us from learning about what the Germans do better and how we can move our model in that direction.
I have one last point. Goldman Sachs has a big block in the City of London, and we know what the partners at the top and the cleaning people are paid. The worrying thing is that the approximation of workers in creating the value in a firm such as Diageo has now become that of the cleaning people in Goldman Sachs. The people at the top who are locked into the shareholder value and bonuses are totally different species.
Thank you for the opportunity to be here. I am the head of the tourism and food and drink team for Highlands and Islands Enterprise, based in Inverness. Many of the opportunities and challenges were touched on in the earlier session. Undoubtedly, there are growth opportunities throughout the world and new sales opportunities. New investment is taking place in renewable energy, waste management, leadership and e-commerce. Those trends are impacting on productivity and growth in individual facilities. At the same time, macro factors are affecting the industry. At headline level, climate change raises concerns about the supply chain and the production in individual facilities. It is a global sales industry and therefore global economic conditions have an impact. At a regional level, the industry revolves around the distribution of goods from what are generally rather remote parts of the country to the marketplace, so there are challenges to do with distribution and infrastructure.
There is another area that it would be useful to get a feel for. It is estimated that around 9,000 people are employed directly in the whisky industry, but the total for direct, indirect and induced employment is nearer 40,000. Perhaps someone can enlighten us on exactly what they think is the value to the supply chain in Scotland. What are the key industries that benefit from that supply-chain effect?
Donnie Blair considered a 25-year period, which takes us back to 1985. At the time, there were overproduction problems in the Scotch whisky industry. I do not dispute those figures, but I want to look at the period from 1998 to 2008. For those 10 years, the figure is 19 per cent. We exported 13.4 million more cases in 2008 than we exported in 1998. It has been phenomenal. There has been almost a 14 per cent growth in exports since 1998.
For several decades, the industry was flat, but beneath that there were maturing markets in decline—North America and the United Kingdom, for example—and developing markets in growth. The two balanced each other out. We are entering a phase in which there is increasing growth in those developing markets. Remember that Scotch whisky is an aspirational drink. The key driver for us is not rises in population, but an increase in the middle class in developing markets, in which people have income and can afford to buy an international brand. As we look forward, the key for us is to get into those emerging economies, and into the middle class, which has money to spend on luxury brands.
It would be helpful if Gavin Hewitt could write to us to confirm whether, on the same statistical basis, global volumes have increased by 20 per cent since 1998. That statistic gives an important insight. I am happy to leave the statistics there, but that would be helpful in understanding the long-term trends.
Bryan Donaghey makes a significant point about the difficulties of mature markets such as that of the UK, but I should emphasise that tax in the UK has been a serious impediment to our success in that market.
You are very critical of the whisky industry and the agencies. What should they be doing differently to reverse the trend?
That is what I meant. What should the industry be doing differently to improve that performance? What should Scottish Enterprise, Highlands and Islands Enterprise and SDI be doing differently?
Does anyone wish to comment before we move on?
It excluded that sector.
My question is primarily for Mr Beard and Mr Donaghey. I touched on formula 1. I am sure that both your companies have done the numbers on what return you expect to get on your investment in advertising in formula 1. Are you at liberty to provide that information to the committee, particularly in relation to Brazil, China and India?
I admit that I expected you both to say no, but I thought that it was worth while asking nonetheless. I appreciate that advertising in formula 1 is not just about buying a bit of space on a car or a helmet and that work goes on in the relevant markets alongside that.
As Bryan Donaghey said, it is extremely significant that decisions were taken in 2007-08—although fewer such decisions were taken in 2009—to invest in the Scottish whisky industry more than had been invested or even contemplated for 25 years. That investment will enable us to cope with new markets and the advance of Scotch whisky. We should recognise how many companies have bought into Scotch whisky and view it as an important drink in their portfolio of drinks. Very few international and multinational companies that are involved in the spirit drinks market do not have Scotch whisky as a integral part of their portfolio.
Scotch whisky has been compared with, on the one side, vodka, which is sometimes described as the golden child of the alcohol industry, and with, on the other side, Irish whiskey and cognac. It would be helpful for the committee to see, not necessarily today, how Scotch whisky compares with other spirits in terms of its performance during the past 20 or 25 years—not only with vodka, which is clearly one of the stars of the category, but with rum or tequila, for example.
I know that Scottish Enterprise is never short of strategies, plans and road maps. It is results that we are looking for.
Apart from Roseisle, 18 silent distilleries have been reopened in the past 15 years, five new malt distilleries have been constructed since 2005, and another seven are understood to be at various stages of development. Some of the big distilleries have expanded, such as Macallan, Glenfiddich and Glenlivet. Roseisle aside, there has been huge investment in the malt distilleries in the area that you represent. You are right—most distilleries are north of the Highland line and they are proud of that. They bring to the Scotch whisky industry not only the malts that you see on the shelves and which are so prevalent elsewhere but an important contribution to the blends that we export and which are marketed here.
Are we storing the product at each distillery?
That is a commercial choice. I will use Islay as an example. If we stored and matured on Islay all the whisky that is distilled there, we would cover the whole of Islay with maturation warehouses. That is not necessarily what the planning authority would want. Decisions are made by the companies about where maturation takes place. You can ask them about that.
The iconic, important and prestige part of your business involves malt whiskies and where they are bottled. If you want to bottle whisky in India, you must take the malt there. Do you favour the idea that anything that includes malt whisky should be bottled in Scotland? Some of the unions appear to favour that suggestion; my party has believed in it for 40 or 50 years.
The regulations that were approved last year make it compulsory from 2012 for single malt Scotch whisky to be bottled in Scotland. The purpose of the regulations was to ensure the integrity and quality of single malt Scotch whisky and to ensure that whisky that was exported overseas in bulk was not adulterated. At the moment, very little single malt Scotch whisky—probably even less than 1 per cent—is exported in bulk.
Harry Donaldson and Stephen Boyd may want to offer a different perspective.
It is difficult for me to say much more than I said during the panel session. We will debate the issue at a forthcoming congress. As an STUC official, I must be careful not to pre-empt that debate. Harry Donaldson might be more forthcoming from the GMB perspective.
As a member of the Scotland food and drink industry advisory board, I am happy to pick up Stephen Boyd’s comments about the food and drink strategy and feed them back to the rest of the board.
And what about knock-on jobs in glass manufacturing, transport and so on?
We have really received a series of factoids that are all rather relative and which must be filtered by someone with a knowledge of the markets and legislation not just here, but elsewhere. By training, I am an economic and social historian. I would like to think that we could turn to one of our universities and get an economic historian to do a comparative analysis of all the data that we have. George Rosie is a friend of mine who is not an economic historian; rather, he is an entertaining historian. He conducted a study of Scottish whisky exports in the 1920s, when remarkable amounts of Scottish whisky went to places such as Barbados and Jamaica but then just disappeared. People ask whether that was the result of prohibition in the USA, with whisky making its way there by various underhand methods, ending up in speakeasys throughout the continent, and then vanishing from the statistics.
We have heard quite a lot about the need to have and retain a highly skilled workforce. We have also talked about opportunities for the industry. How well does Scotland do at providing such a highly skilled workforce?
We have a good and loyal workforce. The key is basic education and Scotland has had a very good education system that we need to sustain. We need to think about how to get people into trades such as engineering and other crafts. We do not necessarily need graduates for every job that we have; we need people to do apprenticeships and that type of activity. Basic education should therefore come in, and people need to be able to come to work and be reliable, open in their thinking and able to adapt to change. As Harry Donaldson said, we need to keep changing and making steady improvements in the way that we do things. That means that people need to be adaptable and open to change and doing things in different ways. Those are the key issues. It starts with the education system.
It would be to ensure that we have enough people who have practical skills, such as engineers and lab technicians, as opposed to having skills in generic practical activities. We need graduates to fill the roles that require chemical engineering degrees, but we also need a lot of people to come through who have engineering type skills.
Is there enough discussion between Government agencies and the industry about skills and learning?
Gavin Hewitt is able to speak on behalf of the industry.
I sit round my council table and look at the companies that are, in effect, foreign owned and I think of how much value those owners have brought to Scotland and maintained in Scotland. That is a significant element that shows how much the outsider values the Scotch whisky industry. As I said before, such people make the investment decisions. They say that Scotch whisky is part of their portfolio of drinks and that, if they are not in Scotch whisky, they do not have a complete portfolio and are not competing in the global market in the way in which they should. The investment that we have had in terms of the passion for Scotch whisky and its future is very important. I reiterate what John Beard said. I am trying to secure the possibility of opening up the Indian market with Vijay Mallya and his deputy Vijay Rekhi. Through their purchase of Scotch whisky, they are better able to understand where we are coming from.
Food and drink companies across the whole spectrum consist predominantly of very small companies and microcompanies. Because of their ownership structure, the drinks industry, and the whisky industry in particular, bring a lot of value to that make-up. It brings a global brand strength. The important question is how to lever off that brand strength and whisky’s iconic status. Whisky is up there with Nessie and tartan, and the important thing is to get more leverage from that sort of awareness around the world into our activities in tourism and other sectors.
We should try to avoid mixing up the whisky industry with the perfume industry.
We are running short of time, so I ask everyone to keep responses to that as brief as possible. It is a big topic.
We are indeed. The World Trade Organization has probably been our best friend by working through the European Commission and the European Spirits Organisation. The work that has been done over the past 15 years to open up the markets has been phenomenal. Because of the stalling of the Doha round—the world trade round—the European Union has decided that some of the best routes might be through free trade agreements between the EU and the countries concerned. The European Union has just signed such an agreement with Korea and Colombia and is negotiating one with India. We certainly want to see that extended into other markets to ensure that we can be given the market access that we are trying to secure and have been securing elsewhere.
Would that make a difference to your product’s penetration, or would it reflect some figure that is pulled out of the air for the effects that minimum pricing might have here in the Scottish domestic market?
I bring this evidence-taking session to a close and thank everyone who took part in the round-table discussion. It has been an interesting session and we have covered a lot; I am sure that several of the issues will come up again as part of our international trade inquiry, which starts next week.
For Diageo, approximately 30 per cent, or call it a third, is non-whisky, such as vodka, gin, rum and ready-to-drink products. It is not just white spirits—we could call it non-Scotch.
On the Diageo restructuring, some staff might wish to be redeployed, but Kilmarnock to Leven is obviously not a viable commute. Is Diageo in discussion with the authorities in Fife on how to assist workers who might wish to transfer from Kilmarnock to Leven and resettle in Fife?
I am a Fife member with an interest, as Leven is in the neighbouring constituency to mine. What discussions are you in with the authorities in Fife about issues such as the recruiting process and the training that will be required for the 400 new jobs there?
We are engaging closely with Fife Council and other authorities in Fife. We are some way away from a major recruitment process. We have started recruiting, but only for a relatively small number of jobs. We recently advertised for about 20 jobs—I cannot remember the exact number. We will not get into the more significant numbers until the new site is built, which is not for another year or so. We are actively engaged and there is a lot of support from the local authority and other relevant bodies in Fife on how to go about the process. We are working closely with them.
Good morning, gentlemen. What is the balance of production between white spirits and whisky in your companies?
How much of your total production of white and brown spirits throughout the world is produced here in Scotland?
In terms of volume, I would say around 30 per cent—if we convert it to equivalent units, because it is very hard to compare beer production, spirit production and wine production—
About 30 per cent of Diageo’s total spirit production comes out of Scotland.
There are transfer pricing rules about how product is moved from country to country, particularly if you are a multinational company that sells to itself across the world. In a statutory and legal sense, how the profits are distributed is down to the transfer pricing rules, which follow international tax regime rules about where profit sits from a statutory entity perspective.
Revenue from whisky has gone up over the past five years and over the past 10 years. For a company the size of Diageo, as I said, whisky accounts for between 25 and 30 per cent—I think the figure is 28 per cent—of our net sales value. We cannot achieve the growth for the whole business that we aspire to achieve unless Scotch grows. Scotch is a critical part of our business. We have a portfolio across a wide range of drinks, but Scotch is critical because it is a big part of our business. We need it to grow, otherwise we will not be able to achieve the company’s overall targets.
We agree that a lot of investment must be put into Scotch because it is a product that has to mature, but you are not achieving the growth rates for Scotch that we in this country might wish. What are you going to do about that?
As you will know, Whyte & Mackay was bought by Dr Mallya of India. His businesses control something close to 60 per cent of the Indian spirits market, which is dominated by whisky. From his perspective, the acquisition of Whyte & Mackay was driven by the strategic necessity for vertical integration of the availability of whisky liquid. It is fundamental to the development of his companies in India to have access to whisky, which specifically means whisky from the Invergordon grain distillery.
Does that mean that there will be investment there, given the overall profits that your owners are making in their spirit businesses?
Yes, I hope so. We have been talking to some Government bodies about that in the past few weeks. There are some clouds on the horizon at the moment: one example is minimum pricing, which will be a key variable for us in making decisions. The fundamental point is that we are making strategic investment that will develop not only the company’s brands but Scotch whisky in general in India, which is a huge opportunity.
The phrase “whisky lochs” has been used in the context of the future amount of liquid that will be available. The whole industry is sensitive to the importance of not overproducing, as it is clear that there has been a slowdown, which is supported by UK domestic and export volumes. We are not running at 100 per cent capacity right now—consistent with the position of some other distilleries—and I do not think that we should be at this stage.
It will probably be earlier. People will be recruited earlier to get them trained up, but that will happen in 2012.
It is under 100, although the number will increase progressively. There is a map, if you like. How much outside recruitment we undertake will depend on how many people we redeploy. There is a question mark over the timing of our recruitment. We are trying to redeploy as many people as we can first. The reason why we are taking on some people now is that we know that we will never fill the entire requirement and I am not yet able to release the skills from Kilmarnock.
Sure. The facilities at Kilmarnock and Port Dundas are closing, so I presume that the estimate for the number of jobs that are affected remains 900.
It is probably difficult to put a number to it, but do you have any sense of how many of the 900 jobs that will be lost in Kilmarnock and Port Dundas will be redeployed within your business?
We have a well-established process, through plant consultative committees and joint consultative committees, of engaging with employee representatives at site level and at Scotland level. From when we first announced a review in March last year through to the announcement of our proposals and subsequent to it, there was a lengthy consultation process—a task force and independent consultants were appointed to review our proposals, and they confirmed the sense of them in relation to our long-term competitiveness—and we continued to engage with the unions on the terms. Once the decision was made and we finished consulting on what we would do, we continued to consult on how we would do it, the process for VRs and so on. As I said, Unite described the terms that we have ended up with as second to none. We have a partnership approach with the unions and we seek to continue that.
It would be fair to say that in both cases the affected workforces have a broad mix of skill levels and skill backgrounds. Can you tell us a bit more about what has been done on retraining opportunities? You mentioned working with PACE, and I know that Scottish Enterprise and Highlands and Islands Enterprise have been involved. What is the expected outcome of the retraining opportunities that are being made available to people who are leaving the firm?
Without repeating everything that Mr Donaghey has said, we have worked with PACE very successfully. People have a combination of needs. It can be about providing formal training, but I would build on that: it is about providing coaching, support and practical advice. Writing a CV is a starting point; some of our employees had not done that before.
We realise that the misuse of alcohol is a challenge for Scotland and agree that there must be action in that regard. However, for a variety of reasons, we do not believe that minimum pricing is the right approach. Its introduction will not change anything about our restructuring but, given that we export 85 per cent of what we produce in Scotland and that, apart from the oil sector, we are the biggest manufacturing exporter in the country, I am concerned about the response of other Governments looking at their home markets. Given the barriers to trade that they already put up, such a move could provide an excuse for those Governments to put up more. I am sure that we will discuss that more in the round-table session, but I am certainly more concerned about the international impact.
I admit that it has been partly at my prompting, but I find it interesting that in response to my question on potential risks you have both raised that particular issue. Are you considering any other issues in your risk planning?
Partly in response to that question and to Mr Gibson’s question about what we do to grow Scotch whisky, I point out that we invest £400 million in advertising and promoting Scotch. Indeed, all that activity is part of its future. Our restructuring was about securing the long-term sustainability of our operation and remaining competitive in a world in which we are very much an export company. Following that restructuring, I will produce in Scotland what I previously produced but with 500 fewer people. We have to be efficient in what we do, or jobs will not be secure.
The two things are not mutually exclusive. We need to be fit to compete within the broader industry. Vodka was referenced earlier. I have already told you that our business is quite dependent on the UK. We have to become more international, and one vehicle for that, if you will excuse the pun, is the likes of formula 1.
Let us assume that you have a schnapps distillery in Germany with an associated bottling plant. Given the nature of German labour law, would you try to close the facility?
I apologise—I thought that you said “label law”.
That is the nature of what we do and how we do it—we must be efficient. I am sure that German manufacturing businesses are efficient; otherwise they would not exist in the long term, because somebody else would do what they do better and cheaper. That is the reality of global business.
The nature of the alcoholic drinks business is that money needs to be put behind brands. If the right reinvestment is not made in brands, they will die. The track record of our Scotch brands, the support for them and their strength 100 years after they were created are evidence that that is the right answer for the long term. If investment is not made in the brand, it will disappear in the long term.
About two years ago, we heard from Sir Brian Stewart, who lamented the fact that Scottish & Newcastle—which he pointed out was a model international joint stock company—had been bought out by Carlsberg, which is a social trust in Denmark, and Heineken, which is a family-owned social trust in Holland. Does that hold a lesson for your company that you might well be savaged to death by lambs, because they are not as aggressive to their employees?
I will re-emphasise what my colleagues Harry Donaldson and Stephen Boyd have said. My involvement has primarily been with Diageo, and I will comment only on Diageo and not on Whyte & Mackay.
The STUC is not involved on the ground where the job losses are happening, but from discussions with key players at all the agencies that are involved—Scottish Enterprise, Skills Development Scotland, Jobcentre Plus, and so on—we know that at national level there is acute awareness of the challenges, particularly in the Kilmarnock area. We should bear in mind the fact that the local labour market was particularly badly hit during the recession, so PACE might well be effective in providing training opportunities. However, shifting the people who will be made redundant is going to be a profound challenge.
As a trade union that is involved with employers, we have always known that within a global company—the point applies more to Diageo than to Whyte & Mackay—internal competition is a more important factor than external competition. Plants such as the one at Leven must compete against their European and global counterparts. White spirit is bottled at Leven, but it is competing against 60, 70 or 80 other plants globally where white spirit could be produced and bottled. There is always dynamic internal competition within Diageo. The GMB is more concerned about internal competition than about external competition; Derek Ormston would also subscribe to that view. That is why we have always been willing to adapt, to change and to improve the performance of the business, so that production can be retained in Scotland. The whisky companies have good workforces that are prepared to accept and to adapt to change.
During and after the time of the announcement, the company made statements to the effect that it does not have to bottle in Scotland, which caused us some concern. As my colleague Harry Donaldson said, we are concerned about internal competition within Diageo. There is a risk that white-spirit bottling will be taken away from Scotland and that brown-spirit bottling will be moved entirely to Leven. There is nothing hard and fast that we can point to that would demonstrate that there is a high risk of that happening, but there is certainly an element of risk that it will.
Many times over the years, with regard to the two examples that we gave, there have been discussions about the adaptiveness of the Scottish economy and the adaptiveness of the Scottish workplace. Diageo in Methil was held up as an exemplar of the kind of adaptiveness that we are talking about, as was Rolls-Royce in East Kilbride. However, one of the impacts of the way in which the restructuring exercise was handled in the past year is that it is no longer so easy to talk about Diageo in that respect.
There will be a further committee meeting that will be different from today’s meetings of the Economy, Energy and Tourism Committee and the Health and Sport Committee. There are concerns about issues around minimum pricing. We recognise that Scotland has problems with misuse of alcohol; we have some alternative views about how that can best be tackled. We believe that the implementation of the current proposals might have an adverse impact.
Do the trade unions think that it would be beneficial to the bottling industry as a whole if Scotch whisky were bottled solely in Scotland instead of percentages of it being bottled elsewhere around the world?
We raised that issue at the task group. At that point, the task group had recognised that there was no legal requirement for bottling to be done in Scotland. The GMB has been pushing that agenda for at least the past decade, but that aim has not been recognised to the same degree by Government or the industry. If there were a requirement for Scotch whisky to be bottled in Scotland, that would safeguard jobs. The bottling operations would still need to be effective and efficient, of course.
I touched on that earlier when I said that the reorganisation and restructuring with regard to investment at Leven will probably give sufficient leverage and result in the kind of economies of scale that will allow it to be more protected, rather than the opposite. The fact is that, no matter whether we are talking about whisky or some other manufacturing industry, companies such as Diageo are always looking for ways of improving performance and reducing their operating costs: we will continue to have to face those issues and to live within that framework and those terms of reference. As Stephen Boyd said, the whisky industry is held up as an exemplar of best practice and of how people can adapt to change.
We have been hearing all morning that 400 new jobs will be created as a result of Diageo’s restructuring. Do you have any information about those numbers? For example, how many of those 400 positions will be taken by people relocating and how many will be specifically employed by Diageo? I think that Derek Ormston said that some of those people would not be employed by Diageo, which might mean a diminution of terms and conditions.
It would be useful to get that information when it becomes available to ensure that we see the picture.
It was said that some of Diageo’s urge to reform and alter its structures came from its relationships with its bankers. What opinions do you have about that?
I do not put much credence in bankers at present. That probably says enough.
I do not think that that is a question to be answered. We will leave it at that—the ghost of Tommy Sheridan lives on.
I manage the food and drink team in Scottish Development International. The opportunity for the industry is to continue to perform well in export markets and for us to support more companies to do international business successfully. The threats are that we work in a global market, so it is important that companies are supported to ensure that they perform competitively against the competition.
John Beard is still held up at the Health and Sport Committee. We think that he should be back with us in about a quarter of a hour.
In the light of our earlier discussion, I might ask how much of that you think is going to the advertising agencies.
All those aspiring middle classes in China and India far outweigh any decline in the domestic market. It is clear that people are making a choice between spirits. Why is vodka outstripping Scotch as the spirit of choice globally to the extent that the data appear to show?
Again, we return to the geographical split. Our business in Latin America is 50 per cent Scotch. Our business in Asia-Pacific is 50 per cent Scotch. Do people in China really understand Scotch versus cognac? The answer is no. Do people in India understand it? Yes, they do, because they have a bit of history from the days of the British empire. It is different in different markets, and people in more developed markets increase the repertoire of drinks that they consume. For example, people might on occasions drink vodka mixed with something. That mixability gives vodka an advantage over Scotch, which is harder to mix and has narrower appeal because, unlike vodka, it has an inherent taste. Such issues have an impact on the relative growth of the two industries. However, as I said, we are laying down more Scotch for growth for the future.
I am not critical of the Scotch whisky industry; I am the biggest supporter that the Scotch whisky industry has ever had and I have been working in it for 40 years. I am critical of its appalling performance.
Other than reiterating—
Other than reiterating your criticism of the figures, what do you propose?
Let me come back specifically on that point. Gavin Hewitt’s responsibility with the Scotch Whisky Association is to defend Scotch whisky; it is not to promote Scotch whisky. I was an executive member of the comparable organisation in Poland, the Polish vodka association; within its remit, that association has the ability to promote Polish vodka. The view of several chief executives in the Scotch whisky industry to whom I have spoken recently is that Scotland, as a country, should take a much more proactive role in promoting Scotch whisky.
That is interesting. I look to Ewen Cameron and others around the table to respond to that.
Certainly, the role of Scottish Development International is to work with companies to help them into international markets in a number of ways. That may involve strategy development, helping companies with programme arranging, identifying importers and distributors and identifying potential joint venture partners for companies. Although that is not the marketing side of things, it is helping companies to develop international networks. Our other important role is in promoting the industry in Scotland for inward investment. Through our network of 22 offices around the world, we engage with the parent companies of whisky companies to understand what their strategies are in order to ensure that we are supporting the businesses in Scotland so that they get future investment and jobs creation.
Donnie Blair is correct in saying that we do not market Scotch whisky, but it is misleading to say that we do not promote it. Last year’s Scotch whisky regulations were an example of what we have done to enable our member companies to get their brands out into the market more effectively and to promote a better understanding of what Scotch whisky is. Marketing and promotion is an extremely expensive operation, and we believe that our member companies are best able to do that work. I give credit to SDI for helping us to roll out the new Scotch whisky regulations to our international markets, both within the industry and among our consumers abroad. I will be in Hong Kong next week doing that; I will be in New York after Easter and in São Paolo in mid-May doing that; I will be in France in June—I could go on. That is what I am doing all the time. Our major job is getting access for our companies to the new markets that matter, which will bring us greater success than we already achieve.
Do you want to come back on any of those points, Lewis?
I have a technical question, which is important, given that we are about to undertake an inquiry into international trade. Some of the statistics that are produced to demonstrate Scottish exports disregard the oil and gas sector for reasons to do with fiscal status and so on. When Gavin Hewitt said that whisky products accounted for 20 per cent of all Scottish exports, did that include or exclude the oil and gas sector?
So whisky products make up 20 per cent of all exports other than oil and gas.
My sense is that that is highly commercially sensitive information, so I would not be in favour of providing it to the committee.
Yes.
There is a broad strategy for the food and drink industry in Scotland, which involves considering how we establish Scotland’s reputation as the land of food and drink by building on the halo effect from the Scotch whisky industry. It also involves finding wider opportunities in the food and drink industry for taking a joined-up approach to overall issues and key markets. We are encouraging the private sector and the public sector to get behind that strategy, and we are considering where best we can collectively make a difference. The strategy is not specific to the whisky industry, but is for the food and drink industry overall.
Scotland’s food and drink strategy is an industry strategy that looks at growing the industry’s turnover from £10 billion to £12.5 billion. It is also about increasing the industry’s GVA. On what will be done, there is a collective effort to understand the growth market opportunities around premium, provenance and health, to understand which markets growth will come from, and to consider how best we can help companies to access those markets and get behind them. There is a clear road map in place for how that will be achieved, which involves the Scotch Whisky Association, many public sector agencies, and others in the food and drink industry. There is a clear plan in place for how we hope to achieve the ambitious targets.
I represent about 95 per cent of the malt whisky distilleries in Scotland as most of them are in the Highlands and Islands. I therefore have a considerable interest in all the areas in which they exist profiting. I heard the remarks about investment, including Diageo’s investment in the huge new distillery at Roseisle. What are you doing to ensure that the broad picture of malt whiskies and their origins throughout the Highlands and Islands is nurtured and developed? Apart from the new distillery at Roseisle, are the distilleries stocking more whisky now than they were 25 years ago?
While that is a slightly flippant point about what might happen, it is important to recognise that jobs could be built up in that part of the industry in places such as Islay. I asked the question with a serious intent. Thank you for confirming that Lagavulin and so on are removed from the island almost immediately. In other words, we are dealing with an industry that manipulates the idea of place but only in relation to the point of production, and not in relation to maturation.
I echo those comments. It would have been helpful had employees been involved with and participated in the development of the strategy. At the moment, it seems to focus primarily on input of a certain kind.
Do not quote me, but I would have thought that bottling would account for 8,000 jobs.
Although the majority of jobs are in the central belt of Scotland, from east to west, the distilleries themselves are quite often based in fragile rural economies that depend on the Scotch whisky industry for their future.
My maths is not as good as yours, convener, but I will make two comments on that.
Given the comparative issues and trade barriers, for example, it would be difficult to legislate on bottling in Scotland. However, the key point is that the issue matters to the consumer, and as long as it does and the consumer sees value in bottling in Scotland, that will encourage bottling to stay here. The key is what Scotland means in the consumer’s mind. That will make the difference.
I think that somebody said earlier that brands will die if they are not invested in. Of course, the corollary is also true. If people want brands to die, they should not invest in them.
Let us move on to another issue.
I agree that that was a statement rather than a question, but if anyone wants to comment on it, they are free to do so. When I was in Russia, they had vodka for breakfast, but I would not necessarily recommend it.
We have also heard about the current economic climate and the increase in the number of people who want to go to further and higher education colleges. What is the one thing about skills and learning that you would ask us to recommend to the Government?
SE, HIE and Scottish Development International will work with companies whether they are indigenously owned or foreign owned. It is a matter of the investment that they bring and the overall investment in the supply chain. There is no evidence that we are not getting that investment. As Ewen Cameron pointed out earlier, it is important to have relationships at the corporate head-office level, wherever that office may be, so that we develop those relationships and so as not to take the investment for granted. SDI works hard to ensure that relationships are developed at a corporate HQ level as well as at a Scotland level.
Mr Hewitt mentioned the bottling of tequila. Does the US have any particular rules or regulations preventing brown spirits from that country being bottled elsewhere? Do you know of any countries in the world that prevent the bottling of their particular spirits—brown or white—outside their borders?
I will take GI drinks—those with a geographical indication. Champagne is the most obvious example for wine, and Rioja from Spain is another. In those cases, the wine must be bottled at origin. As far as I know, I do not think that the Americans insist that American whiskey is bottled in the States, and I do not know of any other controls on a globally traded spirit drink such that it must be bottled at home.
My second point is about packaging. The issue is obviously one of the more peripheral aspects of the industry rather than a main driver, but the environmental impact of excessive packaging is pretty vast and, to be honest, the packaging of some products drives me absolutely bonkers. That applies to some whisky products. In particular, Johnnie Walker blue label has a lovely box that comes in a plastic sheath. In my humble opinion, you do not need the plastic sheath or the lovely box. The whisky industry is just one industry that has the issue. The perfume industry is another one in which there is a flagrant waste of resources through excessive packaging. I firmly believe that the whisky industry, and the spirits industry as a whole, could save vast amounts of money by cutting out some of that nonsense and using the money to reinvest in the products.
SE, HIE and SDI produced a joint submission in which they say:
There are parallels. Personally, I share many of those thoughts because I do not need a lot of packaging around a product. However, we must follow the consumers around the world—for example, in parts of the world, the weight of the bottle is important. Johnnie Walker blue label is often a special gift, so the box is part of the product and the brand perception. The industry can push along on the issue and we are doing so. We try to use lightweight bottles as far as possible and we ensure recyclability.
I am happy to share with Mr McMillan our environmental strategy, which we adopted in June last year and which sets out the issues of recyclability and our stretching and impressive targets in that area.
When I asked earlier witnesses about future risks, all or most of them identified minimum pricing as one. There is no time to explore all the aspects of the issue, but I have a simple question, which is perhaps for Gavin Hewitt and others, on the export issues. Are there price interventions that could be made either here or at Westminster that would not affect the export sector? How do you draw a distinction between price interventions that would have a negative impact internationally and those that might not?
As the European Court of Justice ruled 10 days ago, a price intervention through taxation is both compatible with EU law and the least trade-restrictive measure that can be introduced to address price. I would go further and say that the Scotch whisky industry would also welcome the UK tax system addressing the issue of the differentials between different categories of drink so that all drink is taxed according to its alcohol volume to ensure that people do not choose drinks on the basis of the price, which is affected by tax, but on the basis of preference, because tax is equalised.
Just to clarify, our submission talked about the drinks industry in its widest sense, rather than specifically about the whisky industry. I know that the whisky industry’s position is clear.
The two things work in very different ways, Mr Gibson. As I explained to another committee, setting a Scottish precedent for minimum pricing would give other Governments and other Administrations the opportunity to structure their tax or other regimes so that they would be allowed to discriminate against Scotch and protect their local product. Overall, we see a huge advantage in breaking down protectionism, but a Scottish trade barrier through minimum pricing would bring a serious reverse of our success overseas.
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