Skip to main content
Loading…
Chamber and committees

Public Audit Committee

Meeting date: Wednesday, June 12, 2013


Contents


“Commonwealth Games 2014 Progress report 2: Planning for the delivery of the XXth Games—Impact report and update on progress”

The Convener

Agenda item 2 is consideration of “Commonwealth Games 2014 Progress report 2: Planning for the delivery of the XXth Games—Impact report and update on progress”. I welcome the Auditor General for Scotland, Caroline Gardner, and Tricia Meldrum, the portfolio manager of the performance audit group in Audit Scotland. I ask the Auditor General to introduce the report.

Caroline Gardner (Auditor General for Scotland)

The committee has already considered two reports on planning for the 2014 Commonwealth games, first in 2009 and most recently in March 2012. Given the committee’s request for a further update this year on planning for the games, I am pleased to bring the impact report on our 2012 audit to the committee today. It includes an update on progress against the recommendations and on the key risks that we identified in that report. Audit Scotland generally produces impact reports around 12 months after publication of our main reports; they are largely for internal purposes, but we publish them on our website.

It is important for me to be clear that we have not carried out an audit at this stage. Our comments on progress are based on reviews by the Commonwealth Games Federation, which members of the team observed, meetings with the strategic partners—the Scottish Government, Glasgow City Council and Glasgow 2014 Ltd—evidence produced by the partners and their written updates to this committee.

We found that the strategic partners have made progress against all the recommendations in our 2012 report. I will briefly highlight some of the main areas. First, the partners have improved how they assess and review the games budget, including the contingency budget, and those developments have contributed to improved management of the budget. Secondly, the partners have reviewed and clarified the terms of reference for the governance and working groups, including their delegated authorities to make decisions, and have integrated and streamlined some of the groups. The most recent Commonwealth Games Federation review stressed that the partners now need to review their arrangements again to ensure that they are fit for purpose as the partners move into the very busy games delivery phase over the next 12 months. There will be a significant increase in the number of decisions that need to be made quickly and the number of staff and contractors involved, so everyone needs to be clear what their place is in that complex picture.

Thirdly, the partners jointly and individually have improved their risk management arrangements and, fourthly, the Scottish Government and Glasgow City Council have done a lot to develop their planning for evaluating the games legacy. There is now a lot more clarity about the outcomes and indicators that they will monitor, how that will be done and over what timescale. The Scottish Government is supporting a more co-ordinated approach to legacy planning across local authorities, and every local authority involved now has a legacy lead at strategic and senior level.

Finally, the partners are continuing to manage the four key risk areas that we identified in 2012. Having said that, they will obviously remain risks until the games are delivered. First, we identified risks of cost increases in the security budget. That budget was subsequently increased from £27.2 million to £90 million in December 2012, making the overall budget for the games £563 million, which represents a 7 per cent increase on the budget when we reported in 2012.

We also identified risks in delivering the athletes’ village on budget and risks of delays and cost increases in installing a temporary running track for the games at Hampden park. Both projects are currently on track to be delivered on time and on budget—I apologise for the unintended pun. Finally, we identified that the organising committee needed to increase its staffing to ensure that it progressed at the required rate. In December 2012 it published a workforce plan; in May 2013, the number of staff was about 15 behind plan, with around 374 staff in place and a number going through recruitment.

Looking ahead, the Commonwealth Games Federation review in April 2013 concluded that overall progress is good but flagged up a number of areas for action as the partners move into the delivery phase, including the development of more streamlined, clearer and faster delegation and decision-making processes and more detailed transport planning. We will continue to monitor progress, particularly through observing the six-monthly Commonwealth Games Federation reviews, and we plan to carry out a further audit soon after the games have taken place next year. That is likely to be reported in spring 2015, but the exact timing will depend on when the games’ final costs are known.

We are happy to answer any questions that members might have.

The Convener

Your report seems to be largely—indeed, almost entirely—positive, and progress has been made in some of the areas on which the committee previously expressed concern. I have one straightforward question about the general contingency fund, which the committee has discussed before and which, according to page 8 of the report, has dropped from £71 million to £42 million largely because of the transfer of money from the fund to the security budget. In all fairness, the committee had considered the security budget to be a bit of a risk and, as you have pointed out, it has been significantly increased. However, the contingency fund has dropped a lot as a result. Is a £42 million contingency budget commensurate with the continuing risks that you have identified as we get closer to the games?

Caroline Gardner

As you said, most of the shift relates to transfers to the security budget and the capital contingency budget. In any case, one would broadly expect the contingency to reduce as we get closer to the games and as it gets used in appropriate ways to meet certain costs. I ask Tricia Meldrum to indicate where we expect it to be at this stage.

Tricia Meldrum (Audit Scotland)

The organising committee has obviously looked at progress against individual budget lines and has identified certain risks of going overbudget in three or four areas. However, even in the worst-case scenario, the total of those risks is still less than the amount available in the contingency fund. The organising committee and partners have made it clear that they would want to make savings elsewhere before they drew on the contingency budget but, even under the worst-case scenario that they have put together, the potential overspends on individual budget lines would still be affordable under contingency.

Mary Scanlon (Highlands and Islands) (Con)

Paragraph 29 on page 11 of the report says:

“CoCom concluded that detailed transport planning is not as well progressed as it should be at this stage”.

I really do not know what you are trying to say there. Is the planning a week, six months or whatever behind? Is it a risk? Is it bad or good? You go on to say:

“This includes detailed requirements for public transport, procurement of buses and cars, and traffic and route management, including integration with Games events”.

I would have thought that transport to the games would be absolutely critical to their success, but I have to say that I do not find your wording very clear and I do not know whether we should be concerned. Can you give us some clarity and explain what you mean by saying that

“planning is not as well progressed as it should be”?

Caroline Gardner

Sure. We are reporting on the results of the most recent CoCom review and its focus on planning. The review certainly did not highlight planning as an area that is of significant concern, but it is one of the areas that the review picked up as needing to be further advanced over the period that we are now entering. Tricia Meldrum can give you more details about the specifics of the review.

Tricia Meldrum

CoCom was clear that it wants everything to be really locked down. It wants all the detailed planning to be locked down by the time that it comes back to do its next review in October, so October is the critical point. CoCom’s point is that, because there are so many interdependencies, the planning has to be clear so that progress can be made.

CoCom recognised that the partners had made a lot of progress in the past six months and that, as regards staffing, priority has been given to getting people into the posts to move forward with transport planning. However, CoCom made the point quite strongly that it wants to see further progress and that the next few months are critical in ensuring that that happens.

Are you saying that the traffic planning is behind schedule?

Tricia Meldrum

It is slightly behind schedule, yes.

Do you feel that the planning will be on schedule when CoCom comes back to do its next review in October?

Tricia Meldrum

Yes, that is the expectation.

Mary Scanlon

That is what CoCom is saying. The report mentions some fairly big items, such as

“procurement of buses and cars”.

Are you confident that whatever slippage there has been in transport planning can be corrected in time for next year?

Caroline Gardner

We can tell you that CoCom is confident that it can be corrected.

It is confident.

Caroline Gardner

In the context of saying that “overall progress is good”, CoCom has highlighted transport planning as an area that needs to pick up pace and it has given a clear indication that it expects that to have caught up to schedule by October this year. We will keep a watching brief on that, but we are able to report its findings to you and that is what it believes the picture is just now.

Will we get another report? Will the committee get an update in October, when the next review is done?

We will get a Scottish Government progress report in December.

Okay. We will look for it then.

Colin Beattie (Midlothian North and Musselburgh) (SNP)

I agree with the convener that the progress report is positive and it looks as though the project is being well managed. I have just one question, on paragraph 18, which is about private contract security. Of course, we all know about the London Olympics experience in relation to private contract security—it was totally shambolic. That is touched on in the report.

Is now the right time for the partners to be seeking to procure private contract security or are they running a bit late? It takes time to tender, to get the contract, and for the security company to recruit. We saw the shambles in London with recruitment, which extended over a period of months—there seemed to be no redeeming feature to that. Are we okay on timing?

Caroline Gardner

Overall, our sense is that the timing is okay and that there is a lot to do between now and next July. Again, Tricia Meldrum can give you a bit more detail on that.

Tricia Meldrum

In discussion with Police Scotland, the partners have highlighted the next three months as being critical for getting all that detailed planning done as well as planning for their security procurement. Again, we expect that to have really moved forward by September or October.

Is it recognised that having more than one provider of security raises certain risks to do with issues such as areas of responsibility and physical presence?

Caroline Gardner

I think that that is recognised. Clearly, there is a trade-off. With the London Olympics, we saw the risk of overreliance on one contractor. That risk can be managed by having a number of contractors, but that requires more co-ordination and clearer communication. The view that we have picked up from the organising committee and from CoCom is that those risks are understood but, as we say in the report, they will remain risks until the games are delivered.

On the question of getting more than one provider, I believe that the proposal is not to have one provider that is responsible overall with subcontractors, but to have two separate providers. Is that correct?

Tricia Meldrum

My understanding is that there will be more than one individual provider, given the London experience.

James Dornan (Glasgow Cathcart) (SNP)

The report is very good. Everybody seems to be working well together and moving forward timeously. I seek clarification on one issue. In appendix 1, on page 15, in relation to the recommendation on costing mitigating actions, you state:

“This is not in place for Glasgow City Council’s risk register as this is not their policy. They have previously made it clear that they will not be implementing this recommendation.”

Do we know why the council will not do that? Is there a possibility that that in itself will create a risk?

Caroline Gardner

I ask Tricia Meldrum to deal with the detail of that.

10:15

Tricia Meldrum

That has always been an issue. It is not to do with identifying mitigating actions—Glasgow City Council has done that and the actions are on the council’s risk register. The issue is the costing of mitigating actions. The council said to us right from the start that it was not its policy to cost mitigating actions, so it has not done so in this case. We made a change to make it clear that we were talking about mitigating actions that could have potentially significant financial implications. The council does not know what those could be. In terms of planning, that is a risk management issue.

James Dornan

I am at a bit of a loss as to what that means in practice. Is it possible that, because of the actions of Glasgow City Council, something that could cost money will not be registered? Would that have a knock-on impact on the other partners, or could it result in a delay in something happening in the run-up to the games?

Tricia Meldrum

I think that it is more the case that Glasgow City Council would be liable for additional cost, so the issue is more to do with the council’s financial management. If something were to go disastrously wrong, the council might have to spend extra money. It is a given that the venues must be ready and that the city must be ready to deliver the games.

So all the risk in question will lie with the council.

Tricia Meldrum

Yes, in terms of the areas for which it is responsible.

I would like to turn to one of the key messages in the report on legacy. The report says:

“There is no specific funding for legacy”.

From an audit—as opposed to any other—point of view, does that matter?

Caroline Gardner

I do not think that it does, fundamentally. The legacy could be achieved in a number of ways, including from the investment that is being made now in the facilities and in the wider awareness of the games. It is not a given that specific funding will be required. That is just a factual statement.

Indeed. I think that that is logical. Therefore, why does Glasgow City Council have a legacy risk register? The report mentions that in appendix 1.

Caroline Gardner

I ask Tricia Meldrum to pick up that one.

Tricia Meldrum

Obviously, the games will take place in Glasgow. As Glasgow is putting a lot of investment into facilities for the games and is providing 20 per cent of the overall public sector funding for the games, it will want specific legacy benefits to come through. There are specific Glasgow issues at stake.

Indeed. You might not have conducted an audit of Glasgow City Council specifically on legacy, but what risks has the council identified?

Tricia Meldrum

I think that a fairly high-level risk has been identified of the expected legacy benefits not being delivered. Mitigating actions have been identified and the council has developed legacy plans. It will carry out monitoring and produce progress reports.

Okay, but the legacy risk is not really an auditable risk, is it? I am struggling to see how there can be a financial audit of legacy, given that there are no figures and nothing that we as an audit committee can get our teeth into.

Caroline Gardner

I think that it is an issue that, at this stage, is not auditable, but it certainly should be after the games.

As we say, we think that the legacy planning has improved at this point in the run-up to the games. We expect that the outcomes and indicators that are being put in place by all the partners will start to be collected and measured, and the monitoring that they have set out will start to take place. After the games, it will be possible to make an assessment of the legacy. As you would imagine, the legacy will be long term, but by that point there should be a baseline against which it can be measured. That is the point that we are making; we are not necessarily saying that there is a specific financial aspect to that, although all the investment that is being put into the games should contribute to the legacy as well.

Will the baseline that you describe be financially auditable?

Caroline Gardner

I am not sure what it means to say, simply, “financially auditable”. We are auditing all the funds that are going into the games and we will be able to audit the outcomes and indicators that the partners agree for the legacy. We can pull the two together as the basis for an assessment of the legacy against the spend.

Tavish Scott

That is entirely fair. I see outcomes until I am blue in the face and a lot of them are written with wonderful rhetoric and waffle, if I may say so, rather than something that we can actually measure. In 10 years’ time, will the Public Audit Committee be able to look at the outcome and say, “Yes, legacy delivered, X, Y and Z”?

Caroline Gardner

Auditors are always wary of saying, “In 10 years’ time, X will happen.” However, our assessment at this stage is that the legacy planning has made good progress and there is clarity about how the partners intend to assess the legacy.

The paragraph in your report on legacy states:

“the strategic partners have aligned their existing initiatives to support legacy plans, and benefits are starting to be achieved”.

Are those benefits measurable, in your judgment?

Caroline Gardner

I ask Tricia Meldrum to pick up that question.

Tricia Meldrum

Some of the benefits are measurable. In our report last year, we tried to put in examples of the tangible benefits that are already being seen, such as the amount of money that is going to Scotland-based companies through contracts, and the number of apprenticeships and jobs that have been created.

Tavish Scott

The report states:

“In the current economic climate other public and private organisations may find it difficult to invest to achieve a long-term legacy.”

Do you have specific examples of that? Have some organisations in the public or private sector been unable to commit in the way in which, at an earlier stage, they envisaged might be possible? Is that what that sentence in your report is driving at?

Tricia Meldrum

No. I think that we were highlighting the risks for organisations, given the economic situation. Organisations have priorities other than the games legacy, so the approach that we have taken has tried to integrate that.

Therefore, the statement was a general economic observation, rather than a specific example of organisations that have not committed.

Tricia Meldrum

Yes.

Bob Doris (Glasgow) (SNP)

Apologies—I was not being discourteous. I was not texting; I was trying to get a briefing paper from yesterday’s debate in Parliament on the Commonwealth games sporting legacy, because I thought that there were figures that might cross-reference with our committee work.

I will come back to the baseline for the legacy, but first I have a point about your comment that there is no budget specific to legacy. We are given figures all the time from the Scottish Government or Glasgow 2014. I will dig out some of the most recent figures. There is a £7.4 million capital investment fund for sporting facilities across Scotland for which communities can bid as part of a legacy programme. So there is a budget line. There is a £10 million budget for the active places fund for 2014 for which, again, communities can bid. There is a cluster of different budget lines and a flurry of good news stories on investment. As you would expect, the Government and Glasgow 2014 make a big play of those when they are announced.

That sounds like legacy to me, but it seems that, although we can identify sums that have been invested for legacy, that is not part of your audit process. Although it seems that money is being used to promote legacy, why does the report say that there is no specific budget line for legacy? I am a little confused about that.

Caroline Gardner

The starting point is that, as the report says, it is not a formal audit report such as those that normally come before the committee. We have taken the impact report that we produce for our internal use after each report that we publish and added to it information that we gathered from the CoCom review and other sources, so that, as requested last year, we could give the committee an update. After the games, we plan to pull all that together so that we can give the committee a broad picture that will answer both your question and Mr Scott’s. That is why the picture looks as it does at the moment—it is the nature of the work.

Tricia Meldrum might be able to give you a fuller picture.

Tricia Meldrum

There is no specific budget for legacy within the budget that we are looking at, which is the budget for delivery. The legacy work is integrated into the broader national priorities and outcomes for Scotland. Obviously, some things have been related to legacy. The approach throughout has been to integrate where possible and to try to have a national strategy that relates to legacy where it can.

Bob Doris

I find that helpful, because it shows that there is a delivery plan and a budget in place, and that there are legacy ambitions and aspirations that come with that—I shall come back to the question of the baseline. Separately from that, there is other Government money, local authority money and lottery money, which should be working in partnership with the 2014 delivery vehicle to get legacy. The issue is how those two elements knit together.

Anyone looking on who was not aware of the work of the Public Audit Committee might think that there is no money for legacy. There is lots of money for legacy, but you are not considering that money as part of the current audit process. In a future report, will you look to see how those moneys—I have mentioned only two of the pots of cash—have been used?

Caroline Gardner

Yes. As you say, the progress report looks at the original games budget, how it has changed and how it is being managed towards July next year. Once the games have taken place, we will produce a report to look at the outturn against the original budget and to look at the bigger picture in terms of the objectives that were set for the games from the other funding streams that come into play. We will pick that up later, but for now the focus is on the budget that is in place to deliver the games, given the once-in-a-lifetime importance of getting that right.

Presumably, you are saying that the funds might be branded as part of the legacy, but they are not linked in any formal way to the delivery of the games. Is that right?

Caroline Gardner

That is exactly right.

So they do not form part of the audit that you have done. It does not mean that they are not a good thing.

Bob Doris

Absolutely, convener, but the recommendations refer to being better aligned with local authorities across the country in their attempts to deliver legacy. Those local authorities, together with the third sector and the voluntary sector, are bidding for all those other pots of cash. If they have to be better aligned and integrated with other pots of cash that you are not auditing, at some point, you will have to work to see how the two are knitting together, although you will not be auditing the individual spend. I am just trying to be clear about what you will or will not do.

Caroline Gardner

At this stage, our focus is very much on the games delivery budget. We all know that the importance of getting that right is very high indeed, and our focus is on ensuring that the risks are managed towards next July. We will return to the legacy issue later and will look at the other funding streams that are available for it, and at the extent to which the legacy that those streams achieve is matched to the plan for the games and the wider impact on Scotland.

Bob Doris

I need to be careful that I do not lurch back on to the territory of the Health and Sport Committee, of which I am a member and which is also looking at the legacy and other aspects of the games, so it can seem a bit like groundhog day on this committee.

There have been discussions about how we get a baseline. I would find it helpful if you elaborated a little on what you expect the baseline to be. For example, I asked the Minister for Commonwealth Games and Sport whether the baseline is the number of physically active young people across local authorities in 2008-09. That will continue to be tracked through to 2019, which is to be commended because, whatever baseline we pick, when the initial glow fades from the Commonwealth games, the legacy will still be tracked. What kind of baseline measures are you looking at?

Caroline Gardner

All that we can say is that we will be looking at the baseline measures that the Government, the partners and the local authorities across Scotland say that they want to achieve. It is not our role to say, “This is the legacy that the games should have”, but it is our role to note that people were bidding for the money on the basis that they would increase participation rates and to ask what happened in practice and how much it cost. We will start with the measures and indicators that people said that they wanted to monitor and then look at the changes that have taken place.

I recall Shona Robison MSP saying that the Government was still firming up the precise baseline measures and indicators. Is it also your understanding that those are not quite there yet, or have they now been established?

Tricia Meldrum

The Government has issued an evaluation framework that lays out in quite a lot of detail what the indicators will be for the different legacy ambitions and where the information will come from. Some of that information already exists, such as information on the percentage of people who do physical exercise, so there will be baselines from whenever the surveys of that were done. However, some of the information will be new and will need to be collected. A couple of weeks ago, there were survey results on the views of residents of the east end of Glasgow on the games legacy, which gives the partners a baseline against which they can monitor progress. The framework is based on the four legacy ambitions—flourishing, active, connected and sustainable—and it goes into a reasonable level of detail on the specific indicators under each of those headings.

10:30

Bob Doris

I am a little clearer about that. I am back on Public Audit Committee territory now. The things that you mentioned are the aspirational outcomes that we all want to see as part of the legacy. Agreeing the baselines tends to involve saying, “Okay, show me the data,” doing a trawl of every swimming club, athletics club or other sports club via the national governing bodies, assessing the data and agreeing the criteria. I am trying to establish whether that is still in flux. I am interested not so much in what we want to measure but in the brass tacks of how we are going to measure it.

Tricia Meldrum

The framework has been worked out and it says where the information will come from, be it from published information that is already available or from surveys that have to be done and new information that has to be collected. The Scottish Government is working through that. Glasgow has been developing its own specific legacy framework, and the legacy ambitions there are slightly different. They track across, but they are labelled slightly differently. Glasgow’s framework is going through the final approval processes.

Bob Doris

It is a good report. We almost have to seek out things to scrutinise to make sure that we do our job properly.

I have a final question. Mr Dornan asked a really interesting question about the risk register that Glasgow City Council has in relation to contingencies and mitigation should things go awry. It said that its policy is not to cost those matters. I thought that Mr Dornan might follow up on that point, but he did not. It was very restrained of him.

Commendably restrained.

Bob Doris

Yes, convener. I consider myself discreetly chastised.

Is that normal practice for local authorities? Is it best practice? Have you compared Glasgow’s approach with what other local authorities have done in the past with other major sporting events? Is it the done thing? Why would the council not do costings?

Caroline Gardner

We have not seen a sporting event on anything like this scale in Scotland, so I am not sure that there is such a thing as normal practice. We certainly believe that costing mitigation actions would be good practice, which is why we recommended that back in 2012. It is for Glasgow City Council to make its own decision, but we believe that, in the interest of properly managing risks and dealing with mitigating actions and the potential costs that are associated with them, it would be good to include the costs in the register.

Tricia Meldrum

The organising committee has done that for the overall risk register, and at the last review the Commonwealth Games Federation recognised that as being good practice in terms of knowing what the potential financial implications could be.

I will take a steer from the convener and leave it at that.

In fairness, you could perhaps pursue that point in our next session, when we will look at the Accounts Commission report that covers internal audit across local authorities. That might be a time to follow it up.

Perfect.

Can I come in—in a very restrained manner—convener? Tricia Meldrum said that the overall risk register takes everything into account, but it cannot do that if it does not have the information from Glasgow City Council.

Tricia Meldrum

The overall risk register contains risks that apply across all the partners. There are some things that would just be risks for individual partners, but the partners are looking at things that would apply across the piece.

Thank you for that.

Colin Keir (Edinburgh Western) (SNP)

I am interested in the comments on strategic working on page 14 of the report. I note that the 2011 report stated that, although the overall governance was pretty well okay, the management structure underlying it was a bit fractured. The new report states:

“A flatter structure has been in place since December 2012”.

How difficult was that to achieve? Having reviewed the work that has been done, are you convinced that we have a management structure underneath the overall governance that is fit for purpose?

Tricia Meldrum

A big point that came through from the Commonwealth Games Federation review was that we are now moving into a different situation and the arrangements that were fit for purpose at the planning phase are not necessarily the same that will be fit for purpose in the delivery phase, in which things are much busier, many more decisions have to be made rapidly, and many more people, contractors and agencies are involved.

The review recommendation was that the partners need to start thinking about what needs to be in place for the very busy delivery time, which starts around now. Tickets go on sale in August and the Queen’s baton relay starts in October, so delivery starts this year. The governance arrangements therefore need to be reviewed, and the partners should ensure that they are quick and responsive to the different situation that we are moving to. What is fit for purpose will be different in the new phase.

How difficult has that been? Were there any problems in refocusing or reducing the groups? Were there any identifiable problems in how the structures had to be changed through the weeks and months?

Tricia Meldrum

We have not done a detailed audit at this time, but the partners did not say that the changes had caused any particular difficulties. They said that they have tried to adopt a fairly flexible approach so that, when particular pieces of work finish, for example, groups are disbanded and any outstanding issues pass on to another appropriate group. Therefore, there is flexibility. The partners have tried to take on board the issue of tightening up the terms of reference for delegated authorities.

I simply wonder whether any practical stuff could be learned from a project of this size for any future project, and whether we could do something that might prevent friction at the crossover points.

Willie Coffey (Kilmarnock and Irvine Valley) (SNP)

I want to ask about the ticketing strategy, which is mentioned in the report. I am pleased to see that the prices range from £25 or less for two thirds of the tickets and that there are half-price tickets for under-16s and over-60s.

I also understand that no online booking fee charge is being applied for the Commonwealth games, and if that is the case I am delighted. Members may recall that someone who buys tickets online normally has to pay a booking fee per ticket for the events they attend, which is really annoying for many members of the public. I am pleased that that is not the case with the Commonwealth games tickets.

I think that Tricia Meldrum mentioned that the ticket sale starts on 19 August. Will the entire ticket sale be online or will tickets be made available through sports clubs, football clubs and other clubs throughout Scotland so that people can get them locally if they wish to do so? Do you have any information about that?

Tricia Meldrum

I am sorry, but I do not know about that.

Caroline Gardner

We are not aware of that. We can certainly find that out in our contact with the partners and come back to you on it, but we do not know about that at this stage.

Willie Coffey

That will probably be of interest to the committee, because the London experience was that the online system almost crashed when everybody tried to get tickets on the first day. That will not happen with the Commonwealth games, as I understand that the booking period is more spread out.

Caroline Gardner

We hope that that will not happen.

I am keen to find out about the distribution and access arrangements.

Tricia Meldrum

A person will not have to be online within the first hour to get tickets. The process will be quite different.

It is important that the public are made aware of that. However, I am also interested in whether the tickets will be made available locally or whether 100 per cent of them will be available online.

We will have a discussion later in private about how we will take things forward. It might be possible to pursue that issue.

Willie Coffey

Super.

I have a wee follow-up question on Mary Scanlon’s point about transport. What will be different about the Commonwealth games transport pattern is that there will be huge numbers of individual journeys to Hampden rather than the busloads of supporters clubs that arrive for football matches. I am reminded of when Pope Benedict came to Scotland: the M77 was set aside as a car park to service Bellahouston park. That was absolutely essential on the day.

Anyone who knows Hampden will know that there is not very much parking in or around it for buses or cars. I hope that, when more work is done, the transport strategy will make such things clear so that people can conveniently get to and from Hampden, not just from within Glasgow but from elsewhere in Scotland, and there will be convenient drop-off points. I look forward to seeing more details on that as the strategy rolls through, perhaps in the autumn.

Tricia Meldrum

There is a focus on using public transport and integrating it with games ticketing. I think that one of the plans is that, when people get a ticket for an event, they will be given free public transport to get to it. Again, exactly how that will work and things to encourage the use of public transport are part of the detailed planning that needs to be worked through.

Thank you for resisting the temptation to tell us again about your relatively recent visits to Hampden, Mr Coffey.

I am willing to ask a supplementary.

I think that you will find that I have been there more recently than you have, although with less success.

I will welcome you all to my constituency the next time you want to visit Hampden. Let me know your plans.

The Convener

Thanks very much, Mr Dornan.

I thank the Auditor General and Tricia Meldrum very much. I suspend the meeting for a couple of minutes to allow a change of witnesses.

10:41 Meeting suspended.

10:45 On resuming—