Question reference: S6W-05838
- Asked by: Richard Leonard, MSP for Central Scotland, Scottish Labour
- Date lodged: 21 January 2022 Registered interest
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Current status: Answered by Jenny Gilruth on 4 February 2022
Question
To ask the Scottish Government over which period in 2019 the ticket sales data in ScotRail's consultation on ticket office closures relates to.
Answer
Abellio ScotRail advise they carried out analysis from ticket issue data for each of the current ScotRail ticket offices covering the seven-week period from 30 October to 17 December 2016 & 2019, regarded in the industry as the busiest period in the year.
It is important to note the data used for the review was from 2019 and represents a period not impacted by the Covid pandemic and the associated fall in customer numbers.