The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1687 contributions
Local Government, Housing and Planning Committee
Meeting date: 29 November 2022
Miles Briggs
Given that we are short on time, I will ask some yes or no questions, too. The Social Justice and Social Security Committee has also been looking at the bill, and part of our work has been on the charter of rights and responsibilities that will be created. I welcome that, but one of the concerns is that the charter will not necessarily be legally binding. Should it be legally binding? We can have a yes or no answer.
Local Government, Housing and Planning Committee
Meeting date: 29 November 2022
Miles Briggs
In its evidence to the committee, the ALLIANCE suggested:
“there should be scope within the Bill for the creation of an independent authority whose role is to hold Ministers to account for their decisions.”.
Can you outline what you see that looking like legally and what legal standing it would have?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
Good morning, and thank you for joining us.
A lot of my questions have already been touched on. Would it be possible for the committee to be provided with information on where advocates are based and the regions that they cover, specifically when they are working across health board areas?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
Perhaps you could write to us with that information, and, if there is an on-going opportunity to do so, you could update us on recruitment so that we can see what provision looks like. That would be helpful.
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
Yes—and about the conversations that you are having with clients.
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
Yes—that is important.
Finally, with expansion plans and in the current market, are you finding it difficult to recruit advocates who have the necessary experience? What sort of training have you developed?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
Either the client or the advocate who is going to visit a client.
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
As part of data collection, will you also be looking at waiting times for advocates and cancellations?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
We know that the number of complaints to Social Security Scotland has risen by more than 400 per cent. Are you already getting feedback on why that is?
Social Justice and Social Security Committee
Meeting date: 24 November 2022
Miles Briggs
Will the speak out forums that you are planning to develop be included in capturing why people are making complaints and whether they are about the system or outcomes?