Question reference: S6W-25701
- Asked by: Dr. Sandesh Gulhane, MSP for Glasgow, Scottish Conservative and Unionist Party
- Date lodged: 23 February 2024 Registered interest
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Current status: Answered by Neil Gray on 4 March 2024
Question
To ask the Scottish Government what consideration it has given to implementing fully digitalised booking for primary care appointments.
Answer
With the ever-growing pressures on General Practice, practices are continually looking for ways to improve access to meet demand and allocate correctly the type of service or advice to meet the needs of each patient.
Digitalised appointment booking and triage products for General Practice have increased in popularity and there are notable examples of individual practices using these technologies to improve practice efficiency and productivity.
Such products are not currently being rolled out nationally and the purchase of these services is a decision for individual practices and/or health boards.