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Chamber and committees

Question reference: S6W-22061

  • Asked by: Collette Stevenson, MSP for East Kilbride, Scottish National Party
  • Date lodged: 6 October 2023
  • Current status: Answered by Maree Todd on 2 November 2023

Question

To ask the Scottish Government what its position is on embedding equality and human rights in social care services, including for accountability purposes and complaints by service users.


Answer

The Scottish Government is committed to advancing equality and furthering the realisation of human rights in Scotland. Social Care support is provided by Local Authorities and we are working closely with local government to further advance equality and realise human rights for supported people and staff. This includes recent updates to Self-Directed Support guidance, which was developed in participation with a wide range of stakeholders and is grounded in a human rights-based approach to social care. We are also co-designing Getting It Right For Everyone (GIRFE), a national practice model for health and social care, with pathfinders across Scotland and people with lived experience. Respect, dignity, kindness, and human rights are integral to the GIRFE approach, which seeks to put what matters to a person at the heart of the decision-making which impacts their own life.

The Scottish Government is also working to establish a National Care Service (NCS) to provide national oversight and accountability to locally delivered care support, community health and social work. We are committed to developing the NCS with human rights at its heart and ensuring that the voices of lived experience are central to our decision making. As part of our human rights-based approach to the development of the NCS, the NCS National Board will be underpinned by robust and effective complaints processes that deliver accountability for people accessing social care support, social work and community health services.