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Chamber and committees

Question reference: S6W-13188

  • Asked by: Katy Clark, MSP for West Scotland, Scottish Labour
  • Date lodged: 13 December 2022
  • Current status: Answered by Kevin Stewart on 5 January 2023

Question

To ask the Scottish Government what systems it has in place to (a) monitor, (b) measure and (c) record the number of staff working in (i) the NHS and (ii) public bodies who have completed trauma-informed practice training, in alignment with the four levels of practice specified in The National Trauma Training Programme (NTTP).


Answer

The National Trauma Training Programme (NTTP) consists of a range of training resources, including a framework which details the knowledge and skills required at each of the four practice levels. This Framework was created in part to enable organisations to deliver their own training or identify suitable training providers. As such, there will be a wide range of NTTP-aligned training that has been delivered to many members of the workforce that we do not hold central information about.

Training delivered by NES (NHS Education for Scotland) central team and the Transforming Psychological Trauma Implementation Coordinators (TPTICs) is recorded. Two different processes are used for monitoring and recording information about numbers accessing training, as set out below:

1) Monitoring and recording processes for face-to-face or screen-to-screen training across all four levels (informed, skilled, enhanced and specialist levels)

All information about face-to-face and screen-to-screen training at any level delivered by TPTICs and the central team is recorded by the TPTIC or central team member via an MS form. This includes information about the type and level of training, by whom and where it was delivered, duration, the number of people attending and their area of work. Because of the multi-agency focus of the NTTP, many of the training sessions bring together professionals working across various organisations and agencies. Reporting focuses on broader numbers and areas of work of attendees (whether justice, health, education, etc.), rather than by organisation, and as such does not differentiate between NHS and other public sector workers.

This information is collated centrally, and numbers of staff trained at each of the four levels are reported quarterly for performance tracking purposes.

2) Monitoring and recording of delivery of online training resources across Informed and skilled levels.

Informed (Level 1)

At the Informed level, the use of NTTP animations Opening Doors and Sowing Seeds, and the recorded workshops that accompany them are monitored through the number of views as indicated on the Vimeo platform. The numbers of views of the animations and workshops, and registrations for the workshops notes and tools are measured on a monthly basis.

This information is collated centrally, and numbers of staff accessing each of the informed training resources are reported quarterly for performance tracking purposes.

A key focus of developing the informed, online resources has been on making them easy to access. The animations and recorded workshops are freely available, meaning people accessing them do not need to supply their email address or employer. Likewise, the training resource for the Informed level will have been shown at in-person/online events, and uploaded to/ watched through various platforms, so it is not possible to capture exact numbers and details as to who has accessed this resource and whether they work for the NHS, another public sector organisation or elsewhere.

Skilled (Level 2)

Four modules to support Skilled practice training are provided on NHS Education for Scotland's Turas platform. To access these modules, it is necessary to have a Turas account.

The number of staff completing each of the four skilled workshops is collected from the Turas system on a monthly basis. This information is collated centrally, and numbers of staff completing each of the skilled modules are reported quarterly for performance tracking purposes.

In addition, Turas can provide further information about registered users who have accessed the modules. Two data sources are used by NES to monitor who has a Turas account. First, any individual can register for Turas and upon registration, and they may provide details of their sector, professional role and organisation. Second, richer data is available for the majority of NHS Scotland staff where Turas draws data from workforce information systems – these provide an accurate and up to date information about job role, department and organisation.

Enhanced (Level 3) and Specialist (Level 4)

There are no online training resources at the Enhanced and Specialist level, as this is intensive skills-based training which is delivered face-to-face/screen-to-screen.