Question reference: S6W-00378
- Asked by: Stephen Kerr, MSP for Central Scotland, Scottish Conservative and Unionist Party
- Date lodged: 2 June 2021
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Current status: Answered by Humza Yousaf on 18 June 2021
Question
To ask the Scottish Government whether it will provide details of any meetings held between (a) the Cabinet Secretary for Health and Social Care or (b) its officials and ServiceNow of Santa Clara, California, regarding the performance of the vaccination appointment service that it is delivering as a partner to the Scottish Government.
Answer
Neither the Cabinet Secretary for Health & Social Care, nor Scottish Government officials have engaged with ServiceNow. NHS National Services Scotland are responsible for the development and operational performance of the Service Now platform which is used as part of the overall digital solution for Covid Vaccinations, and it is for NHS National Services Scotland to manage the performance of their suppliers.