Chamber and committees

Question reference: S4W-28578

Asked by: Nanette Milne, MSP for North East Scotland, Scottish Conservative and Unionist Party
Date lodged: 19 November 2015
Current status: Answered by Shona Robison on 30 November 2015

Question

To ask the Scottish Government how many patients have missed (a) GP and (b) hospital appointments in each year since 1999, broken down by NHS board.

Answer

The Scottish Government does not hold information on how many patients have missed GP appointments.

The number of first outpatient appointments at consultant-led clinics where the patient did not attend (DNA) for calendar years 1999-2014:

NHS Board of Treatment

1999

2000

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital
NHS Ayrshire and Arran	98,260	9,973	10.1	95,740	9,854	10.3
NHS Borders	24,562	1,457	5.9	24,391	1,448	5.9
NHS Dumfries and Galloway	30,953	2,102	6.8	31,833	2,205	6.9
NHS Fife	81,392	8,398	10.3	82,138	8,567	10.4
NHS Forth Valley	69,199	6,383	9.2	68,122	6,398	9.4
NHS Grampian	113,217	8,997	7.9	112,168	9,564	8.5
NHS Greater Glasgow and Clyde	442,258	63,506	14.4	435,092	57,641	13.2
NHS Highland	67,154	5,049	7.5	67,634	5,049	7.5
NHS Lanarkshire	127,789	17,160	13.4	127,361	16,981	13.3
NHS Lothian	213,812	23,752	11.1	212,667	24,316	11.4
NHS Orkney Islands	2,711	108	4.0	2,966	116	3.9
NHS Shetland Islands	4,762	184	3.9	4,912	224	4.6
NHS Tayside	150,661	14,792	9.8	148,715	14,895	10.0
NHS Western Isles	6,115	457	7.5	6,196	486	7.8
Non NHS Provider	322	4	1.2	250	6	2.4
NHS Scotland	1,433,167	162,322	11.3	1,420,185	157,750	11.1

NHS Board of Treatment

2001

2002

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	96,311	10,817	11.2	100,174	11,585	11.6
NHS Ayrshire and Arran	25,097	1,451	5.8	26,002	1,623	6.2
NHS Borders	31,525	2,275	7.2	33,483	2,326	6.9
NHS Dumfries and Galloway	80,723	8,666	10.7	82,189	8,525	10.4
NHS Fife	66,863	6,758	10.1	66,750	7,024	10.5
NHS Forth Valley	112,035	10,029	9.0	114,660	10,146	8.8
NHS Grampian	433,668	65,287	15.1	434,484	67,316	15.5
NHS Greater Glasgow and Clyde	65,801	4,828	7.3	67,250	5,088	7.6
NHS Highland	120,314	16,942	14.1	124,398	18,672	15.0
NHS Lanarkshire	219,812	24,582	11.2	213,423	23,624	11.1
NHS Lothian	2,940	160	5.4	2,982	145	4.9
NHS Orkney Islands	4,931	178	3.6	4,842	252	5.2
NHS Shetland Islands	143,868	14,551	10.1	150,023	15,224	10.1
NHS Tayside	6,486	516	8.0	6,929	612	8.8
NHS Western Isles	330	3	0.9	265	2	0.8
Non NHS Provider	1,410,704	167,043	11.8	1,427,854	172,164	12.1
NHS Scotland	96,311	10,817	11.2	100,174	11,585	11.6

NHS Board of Treatment

2003

2004

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	825	28	3.4	1,294	0	0.0
NHS Ayrshire and Arran	98,215	11,088	11.3	99,166	11,096	11.2
NHS Borders	26,655	1,819	6.8	27,614	1,780	6.4
NHS Dumfries and Galloway	32,415	2,205	6.8	33,738	2,276	6.7
NHS Fife	82,998	9,094	11.0	84,960	9,028	10.6
NHS Forth Valley	66,414	6,900	10.4	68,955	7,144	10.4
NHS Grampian	118,157	10,101	8.5	115,888	8,986	7.8
NHS Greater Glasgow and Clyde	428,015	65,695	15.3	427,118	58,931	13.8
NHS Highland	69,421	5,284	7.6	66,645	5,092	7.6
NHS Lanarkshire	128,713	17,846	13.9	129,552	16,532	12.8
NHS Lothian	212,165	24,019	11.3	210,337	22,696	10.8
NHS Orkney Islands	2,723	149	5.5	2,851	144	5.1
NHS Shetland Islands	4,977	270	5.4	5,674	384	6.8
NHS Tayside	138,460	13,708	9.9	136,825	14,310	10.5
NHS Western Isles	7,389	544	7.4	7,170	589	8.2
Non NHS Provider	317	8	2.5	523	23	4.4
NHS Scotland	1,417,859	168,758	11.9	1,418,310	159,011	11.2

NHS Board of Treatment

2005

2006

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	1,846	14	0.8	1,515	74	4.9
NHS Ayrshire and Arran	99,357	10,643	10.7	93,868	10,107	10.8
NHS Borders	27,770	1,528	5.5	29,184	1,847	6.3
NHS Dumfries and Galloway	34,337	1,897	5.5	33,889	1,701	5.0
NHS Fife	89,570	9,643	10.8	91,923	8,212	8.9
NHS Forth Valley	60,191	5,847	9.7	55,751	5,216	9.4
NHS Grampian	120,219	9,360	7.8	118,403	9,563	8.1
NHS Greater Glasgow and Clyde	436,750	55,994	12.8	423,591	53,216	12.6
NHS Highland	69,073	5,039	7.3	68,129	5,202	7.6
NHS Lanarkshire	127,262	14,651	11.5	123,224	13,190	10.7
NHS Lothian	214,013	22,644	10.6	211,659	20,076	9.5
NHS Orkney Islands	3,208	156	4.9	3,140	218	6.9
NHS Shetland Islands	5,555	296	5.3	5,720	412	7.2
NHS Tayside	142,053	13,591	9.6	129,820	11,851	9.1
NHS Western Isles	7,653	723	9.4	7,542	605	8.0
Non NHS Provider	1,561	83	5.3	1,364	39	2.9
NHS Scotland	1,440,418	152,109	10.6	1,398,722	141,529	10.1

NHS Board of Treatment

2007

2008

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	2,006	162	8.1	2,172	204	9.4
NHS Ayrshire and Arran	100,036	10,819	10.8	104,705	11,118	10.6
NHS Borders	29,763	1,757	5.9	30,892	1,759	5.7
NHS Dumfries and Galloway	37,193	1,825	4.9	40,503	2,016	5.0
NHS Fife	97,746	8,297	8.5	108,477	9,492	8.8
NHS Forth Valley	62,857	6,082	9.7	69,923	5,597	8.0
NHS Grampian	123,859	10,320	8.3	131,565	10,321	7.8
NHS Greater Glasgow and Clyde	425,994	54,106	12.7	440,033	54,625	12.4
NHS Highland	70,248	5,399	7.7	71,581	5,715	8.0
NHS Lanarkshire	128,996	15,126	11.7	138,399	18,184	13.1
NHS Lothian	236,337	23,077	9.8	250,657	27,026	10.8
NHS Orkney Islands	3,386	185	5.5	3,237	142	4.4
NHS Shetland Islands	5,547	325	5.9	5,502	358	6.5
NHS Tayside	145,649	13,769	9.5	151,546	13,798	9.1
NHS Western Isles	7,769	711	9.2	7,653	614	8.0
Non NHS Provider	1,313	36	2.7	2,115	59	2.8
NHS Scotland	1,478,699	151,996	10.3	1,558,960	161,028	10.3

NHS Board of Treatment

2009

2010

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	4,163	271	6.5	3,387	199	5.9
NHS Ayrshire and Arran	108,402	11,817	10.9	105,304	11,422	10.8
NHS Borders	32,462	1,999	6.2	32,186	2,118	6.6
NHS Dumfries and Galloway	40,368	1,999	5.0	40,312	2,020	5.0
NHS Fife	109,333	9,872	9.0	109,695	10,728	9.8
NHS Forth Valley	70,820	5,785	8.2	68,461	5,869	8.6
NHS Grampian	129,029	9,778	7.6	120,695	10,111	8.4
NHS Greater Glasgow and Clyde	462,983	63,124	13.6	451,879	61,872	13.7
NHS Highland	71,380	5,485	7.7	72,496	5,213	7.2
NHS Lanarkshire	147,087	17,889	12.2	142,488	16,704	11.7
NHS Lothian	264,257	27,942	10.6	263,817	27,770	10.5
NHS Orkney Islands	3,547	164	4.6	3,762	144	3.8
NHS Shetland Islands	6,062	346	5.7	6,114	386	6.3
NHS Tayside	155,041	14,228	9.2	151,750	14,266	9.4
NHS Western Isles	7,504	542	7.2	7,565	590	7.8
Non NHS Provider	2,591	112	4.3	1,447	97	6.7
NHS Scotland	1,615,029	171,353	10.6	1,581,358	169,509	10.7

NHS Board of Treatment

2011

2012

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	3742	229	6.1	5747	377	6.6
NHS Ayrshire and Arran	102,077	11,624	11.4	113,260	11,989	10.6
NHS Borders	31,217	1,728	5.5	33,548	2,034	6.1
NHS Dumfries and Galloway	38,739	1,867	4.8	39,575	2,104	5.3
NHS Fife	111,654	10,677	9.6	111,374	10,621	9.5
NHS Forth Valley	71,415	6,257	8.8	75,070	6,325	8.4
NHS Grampian	124,048	10,680	8.6	126,181	9,334	7.4
NHS Greater Glasgow and Clyde	453,571	59,382	13.1	459,721	56,782	12.4
NHS Highland	71,444	4,833	6.8	72,108	5,028	7.0
NHS Lanarkshire	154,577	19,721	12.8	140,369	16,485	11.7
NHS Lothian	254,997	25,893	10.2	258,447	25,725	10.0
NHS Orkney Islands	3,809	139	3.6	4,291	179	4.2
NHS Shetland Islands	5,704	375	6.6	5,238	296	5.7
NHS Tayside	156,261	14,447	9.2	159,404	15,063	9.4
NHS Western Isles	7,621	630	8.3	7,432	543	7.3
Non NHS Provider	1,170	77	6.6	2,997	190	6.3
NHS Scotland	1,592,046	168,559	10.6	1,614,762	163,075	10.1

NHS Board of Treatment

2013

2014

Total Appointments

Total DNA

DNA %

Total Appointments

Total DNA

DNA %

Golden Jubilee Hospital	7838	498	6.4	11806	721	6.1
NHS Ayrshire and Arran	115,447	11,596	10.0	115,102	11,732	10.2
NHS Borders	34,296	1,917	5.6	33,740	1,990	5.9
NHS Dumfries and Galloway	40,469	2,245	5.5	42,950	2,525	5.9
NHS Fife	111,771	10,900	9.8	107,676	9,663	9.0
NHS Forth Valley	76,349	6,986	9.2	78,587	8,558	10.9
NHS Grampian	125,785	8,885	7.1	119,970	8,330	6.9
NHS Greater Glasgow and Clyde	458,279	58,223	12.7	464,503	56,644	12.2
NHS Highland	76,195	5,393	7.1	73,652	5,595	7.6
NHS Lanarkshire	141,382	15,311	10.8	144,802	15,623	10.8
NHS Lothian	261,405	26,152	10.0	261,426	26,142	10.0
NHS Orkney Islands	4,190	256	6.1	4,454	298	6.7
NHS Shetland Islands	5,260	304	5.8	5,524	413	7.5
NHS Tayside	160,522	15,348	9.6	161,180	14,834	9.2
NHS Western Isles	7,559	483	6.4	8,022	668	8.3
Non NHS Provider	5,945	297	5.0	6,876	254	3.7
NHS Scotland	1,632,692	164,794	10.1	1,640,270	163,990	10.0

Note: The 2014 data are estimated to be 99% at Scotland level, although this will vary across NHS boards.

Source: Information Services Division Scotland, SMR00 (Outpatient Attendances)

See all of Nanette Milne's questions