The Scottish Parliamentary Corporate Body’s complaints handling procedures do not cover the following:
- complaints about MSPs
- complaints about the Scottish Ministers or government policy
- complaints about other organisations
However, if you have concerns about these issues, you may be able to use other procedures to make a complaint.
More information on how we handle complaints is available in our guidance:
Complaints Handling Procedure (CHP) for the Scottish Parliamentary Corporate Body (SPCB) (601 KB pdf).