Confidential Helpline

Needing support and advice?

Confidential Helpline

You can speak to a trained and experienced adviser, who can provide signposts to where you can get the help you need. The conversation will be led by you and the adviser will be there to listen to your concerns. Contact the phone-line on 0800 756 9969.

In addition the confidential support service (Help: Employee Assistance) is open 24 hours a day, 7 days a week on 0800 5875670. The trained counsellors are on hand to provide you with expert emotional guidance and support.

Reporting your complaint

We strongly encourage anyone experiencing or witnessing harassment to report their complaint.  An adviser can talk you through what procedures may be available to you in your situation.

An adviser can’t give you legal advice, and can’t act as your representative if you decide to take action. If you are a member of a trade union, they will be able to assist you. They will also be able to help you progress your complaint and provide ongoing support throughout the process.

Contact our phone-line on 0800 756 9969.

Confidentiality

The advisers will keep what you tell them confidential. They will not tell anyone that you have contacted them and they will not give anyone any information about you.

Speak up and speak out. Contact our phone-line on 0800 756 9969. The line is open 9.00am to 5.00pm, Monday to Friday.

Out of hours the service can be contacted at contactus@helpeap.com 

 

 

 

 

Downloadable Poster

Other Sources of Support

  • Rape Crisis Scotland provides a national rape crisis helpline and email support for anyone affected by sexual violence, no matter when or how it happened.  Call 08088 01 03 02
  • Stonewall provides an information service to help understand and spot harassment for LGBT people.  Call 0800 502020 or email info@stonewall.org.uk
  • hatecrimesscotland

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