Business Support - Call for Views

The Committee wants to hear the views and experiences of as many people, businesses and organisations as possible. So, it is now seeking written views on the following themes (you don’t need to respond to all points):

Business gateway

1. What does Business Gateway do well and where can improvements be made?

2. What are your views on the quality of the following services delivered by Business Gateway:
(i) Online services;
(ii) Workshops, events and training;
(iii) Business adviser service.

3. Has the quality of service has changed over the years?

4. Why do some new and existing businesses choose not to use Business Gateway?

5. Can you give the Committee examples of how Business Gateway is helping existing businesses to grow; for example - starting to export, innovate or employ more staff?

6. How well have local authorities run Business Gateway services? What are your views on whether services are best delivered ‘in-house’ or contracted out?
Other sources of advice and support

7. What are the alternative sources of advice, funding and support available to Scotland’s businesses at a local level?

8. Where are there gaps in business support at a local level? What could be done to fill any gaps?

9. What other business support services (beyond the Business Gateway) are provided by local authorities and how important are they to local businesses?

How to submit your views

Please see our policy on how we treat the information you send us

The call for written views will close on FRIDAY 10 AUGUST.

Before making a submission, please read our privacy notice about submitting your views to a Committee. This tells you about how we process your personal data.

Please use the template provided to format your submission. This includes the Data Protection Form. Please complete this form and send it in with your submission. 

We welcome written views in English, Gaelic, Scots or any other language. Due to the time required to process and analyse evidence, late submissions will only be accepted with the agreement of the Committee.

Written responses should be sent electronically, in the template format  to the following address: 

[email protected]

Ideally they should be no more than four sides of A4.

If you cannot submit electronically you may send in a hard copy written submission. If you are sending in a hard copy submission please print off and include a copy of the Data Protection Form.  Please send them to:

Economy, Jobs and Fair Work Committee
Room T3.40
Scottish Parliament
Holyrood
Edinburgh
EH99 1SP

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