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Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener (Bob Doris)

Good morning. I welcome everyone to the Social Security Committee’s 18th meeting in 2019. I remind everyone present to turn mobile phones or other devices to silent mode, as we do not want t...

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

Item 2 is evidence on universal credit consent provisions. I welcome Richard Gass, welfare rights and money advice manager at Glasgow City Council; Sheila McKandie, acting head of revenues a...

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

Acronyms, acronyms and more acronyms. We hope to be joined a bit later by Sandra Stewart, advice worker at Family Advice and Information Resource, whose acronym is FAIR—that is a nice straig...

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

What has been the other witnesses’ experience?

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

My experience of individual DWP employees is that the vast majority are trying to do a high-quality job in hugely difficult circumstances. During an inquiry that the committee did on social ...

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

It might not be about deliberately gaming the system; rather, it is cherry picking the things that can be done quickly and perhaps more vulnerable people are losing out as a consequence. Cou...

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

Are there any other comments in relation to that?

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

We will come back to you after I have brought in Sheila McKandie.

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

I have one final question but, before I ask it, does Mr Gass want to come back in?

Social Security Committee 20 June 2019 [Draft] : 20 June 2019 View PDF version
The Convener

It is very helpful to put day-to-day issues on the table for committee members, rather than talking in the abstract.

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