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Chamber and committees

Question ref. S6W-05860
Asked by: Alex Rowley, Mid Scotland and Fife, Scottish Labour
Date lodged: 21 January 2022


To ask the Scottish Government what its position is on whether closing rail ticket offices will increase or decrease rail passenger numbers.

Current status: Answered by Jenny Gilruth on 7 February 2022


The consultation phase of ScotRail’s review on ticket office opening hours closed on 2 February. Transport Focus, the independent watchdog for transport users, is in the process of collating responses in order to produce a report of the consultation outputs. It would not be prudent for Scottish Ministers to prejudge the outcomes of that process prior to the Transport Focus report being published.