Question reference: S6W-02293
- Asked by: Willie Rennie, MSP for North East Fife, Scottish Liberal Democrats
- Date lodged: 16 August 2021
-
Current status: Answered by Humza Yousaf on 4 October 2021
Question
To ask the Scottish Government, further to the answer to question S6W-00855 by Humza Yousaf on 19 July 2021, whether it will provide equivalent information on (a)(i) amber- and (ii) yellow-coded calls and (b) the total number of calls responded to over the same period.
Answer
Please find the requested information set out in the following table.
Purple/Red/Amber/Yellow Incidents Attended, 01-01-2017 - 31/05/2021 | ||||||
2017 | 2018 | 2019 | 2020 | 2021 | ||
Purple | Incidents Attended | 8,677 | 9,591 | 13,547 | 15,091 | 6,987 |
>8 Minutes | 2,544 | 2,874 | 4,463 | 6,278 | 2,978 | |
>8 Minutes % | 29.3% | 30.0% | 32.9% | 41.6% | 42.6% | |
>10 Minutes | 1,623 | 1,826 | 2,903 | 4,243 | 1,992 | |
>10 Minutes % | 18.7% | 19.0% | 21.4% | 28.1% | 28.5% | |
>15 Minutes | 542 | 604 | 1,028 | 1,518 | 790 | |
>15 Minutes % | 6.2% | 6.3% | 7.6% | 10.1% | 11.3% | |
>20 Minutes | 206 | 230 | 376 | 608 | 314 | |
>20 Minutes % | 2.4% | 2.4% | 2.8% | 4.0% | 4.5% | |
Red | Incidents Attended | 55,549 | 67,535 | 80,867 | 70,105 | 32,923 |
>8 Minutes | 21,214 | 28,568 | 37,101 | 36,495 | 17,529 | |
>8 Minutes % | 38.2% | 42.3% | 45.9% | 52.1% | 53.2% | |
>10 Minutes | 13,933 | 19,238 | 25,877 | 26,043 | 13,042 | |
>10 Minutes % | 25.1% | 28.5% | 32.0% | 37.1% | 39.6% | |
>15 Minutes | 5,293 | 7,632 | 10,610 | 10,989 | 6,006 | |
>15 Minutes % | 9.5% | 11.3% | 13.1% | 15.7% | 18.2% | |
>20 Minutes | 2,339 | 3,381 | 4,783 | 4,931 | 2,804 | |
>20 Minutes % | 4.2% | 5.0% | 5.9% | 7.0% | 8.5% | |
Amber | Incidents Attended | 105,429 | 119,018 | 152,784 | 176,805 | 82,021 |
>8 Minutes | 70,466 | 87,016 | 118,086 | 145,243 | 69,955 | |
>8 Minutes % | 66.8% | 73.1% | 77.3% | 82.1% | 85.3% | |
>10 Minutes | 57,333 | 72,152 | 101,481 | 128,125 | 63,024 | |
>10 Minutes % | 54.4% | 60.6% | 66.4% | 72.5% | 76.8% | |
>15 Minutes | 30,226 | 41,185 | 64,791 | 87,859 | 46,120 | |
>15 Minutes % | 28.7% | 34.6% | 42.4% | 49.7% | 56.2% | |
>20 Minutes | 14,096 | 21,252 | 38,611 | 57,032 | 31,801 | |
>20 Minutes % | 13.4% | 17.9% | 25.3% | 32.3% | 38.8% | |
Yellow | Incidents Attended | 326,824 | 318,361 | 295,428 | 238,862 | 87,232 |
>8 Minutes | 237,968 | 256,714 | 245,468 | 205,797 | 79,726 | |
>8 Minutes % | 72.8% | 80.6% | 83.1% | 86.2% | 91.4% | |
>10 Minutes | 208,160 | 230,742 | 225,055 | 190,443 | 75,636 | |
>10 Minutes % | 63.7% | 72.5% | 76.2% | 79.7% | 86.7% | |
>15 Minutes | 147,207 | 175,591 | 180,932 | 156,806 | 66,670 | |
>15 Minutes % | 45.0% | 55.2% | 61.2% | 65.6% | 76.4% | |
>20 Minutes | 103,170 | 131,965 | 144,713 | 129,370 | 59,113 | |
>20 Minutes % | 31.6% | 41.5% | 49.0% | 54.2% | 67.8% |
SAS launched its New Clinical Response Model (NCRM) in November 2016, based on a detailed clinical analysis of around half a million 999 calls. Since then, following triage, 999 calls are coded to one of five categories based on the likelihood of serious outcomes or the requirement for specific interventions:
Purple: where a patient is identified as having a 10% or more chance of cardiac arrest.
Red: where a patient is identified as having a likelihood of cardiac arrest between 1% and 9.9%,or having a need for resuscitation interventions such as airway management above 2%.
Amber: where a patient is likely to need diagnosis and conveyance to definitive care.
Yellow: a patient who has a need for emergency care but has a very low likelihood of requiring life-saving interventions. For example, patients who have tripped or fallen but not sustained any serious injury.
Green: a patient does not fit the above categories and there is potential for an alternative care pathway.