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Chamber and committees

Question reference: S6W-00908

  • Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
  • Date lodged: 18 June 2021
  • Current status: Answered by Graeme Dey on 16 July 2021

Question

To ask the Scottish Government whether it plans to compensate the tourism industry as a result of ferry disruption.


Answer

Scottish Ministers fully recognise the importance of reliable ferry services to the economic, social and cultural development of island and remote mainland communities.

The recent breakdown of the MV Loch Seaforth, and the impacts felt across the network, caused unacceptable disruption for our island communities. During the disruption, Transport Scotland worked with CalMac and engaged with local stakeholders in order to ensure everything was done to return the vessel to service as soon as possible. CalMac redeployed vessels in order to minimise the impacts across the network and put in place measures to maximise capacity, such as deploying a second vessel on the route from Kintyre to Arran. It is imperative the causes of that breakdown are understood and lessons properly learned so that we avoid this situation arising again in future.

Ferry passengers, whether travelling for tourism or other purposes, can apply for compensation for disruption under Passenger Rights Legislation. No other compensation for travel disruption is available for the tourism industry or wider sectors of the economy. However, Scottish Ministers have provided £3.6 billion of support during Covid to tourism businesses and we are committed to investing at least £580 million in ports and vessels over the next five years.