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Chamber and committees

Question reference: S6W-00603

  • Asked by: Alexander Burnett, MSP for Aberdeenshire West, Scottish Conservative and Unionist Party
  • Date lodged: 11 June 2021
  • Current status: Answered by Maree Todd on 21 June 2021

Question

To ask the Scottish Government, in light of claims that such a move could help the tourism sectors and might help prevent the spread of COVID-19, whether it plans to develop compatibility between the Check in Scotland app and the equivalent apps in the rest of the UK and, if so, what discussions it has had with the other UK administrations regarding this.


Answer

A significant difference with the underpinning data model makes interoperability between the Check in Scotland app and the NHS Covid19 app. challenging. However, we are exploring what enhancements can improve the overall user experience for citizens and visitors travelling between Scotland and the rest of the UK, and for contact tracing teams dealing with the visiting public.

The NHS England and Wales Covid app. cannot be used in Scotland, in any venues nor can the Test & Protect Check in Scotland app be used in England and Wales. This is due to a difference in legislation relating to the collection of contact details and the technical platform and data model of both products being used.

The data capture process that underpins both services, is completely different. The NHS Covid19 app, holds data locally on an individual’s device, contact tracing can push notifications to the device used to scan in/out and request contact information, no visitor contact details are collected at point of check-in. In Scotland, in line with regulations the Check In Scotland service (app and web service) collect contact details of visitors on check-in and hold for 21 days making contact tracing more effective in terms of timely access to contact data in the event of an outbreak.

All venues and settings in England and Wales must by law display Official NHS Covid19 posters and visitors must use the NHS Covid19 app to scan these posters. This is integrated into contact tracing systems in NHS England and Wales. This is not mandated in Scotland.

The Check In Scotland service can only be used in Scottish based venues (Scottish postcode and within a Scottish Health Board area) that have registered to participate. In Scotland, Check In Scotland is completely voluntarily voluntary for Scottish businesses to adopt, participating venues must display Official NHS Scotland posters and visitors must use the Check In Scotland app, camera function app or QR scanning app on mobile device to provide contact details. This is integrated directly into NHS Test & Protect contact tracing systems in Scotland.

Any UK or International visitors to Scotland that do not wish to download the Test & Protect Check In Scotland app. can use the camera function or QR scanning app on their mobile phone and use the Check In Scotland web service to provide contact details or provide these manually using a paper form that must be offered as an alternative by venues.

The Check In Scotland delivery team has recently been in communication with the UK Dept. of Health and Social Care, NHS Covid-19 app product team to explore what options are available and to enhance the user experience with a follow-up discussion planned week commencing the 21 June 2021.