Question reference: S6W-00395
- Asked by: Paul Sweeney, MSP for Glasgow, Scottish Labour
- Date lodged: 2 June 2021
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Current status: Answered by Humza Yousaf on 18 June 2021
Question
To ask the Scottish Government for what reason the proposed Citizen Portal system, offered by the NHS Scotland vendor ServiceNow to allow the general population to book their own COVID-19 vaccination appointments, has not been implemented.
Answer
To manage the volume of vaccination appointments based on available supply we intentionally limited the initial functionality of the Citizen Portal system. The portal can currently be used to reschedule appointments. Unpaid carers and 18-29 year olds can also register online to receive their appointment.
We are exploring ways to allow people to book their own appointments.