Current status: Answered by Jenny Gilruth on 15 July 2026
To ask the Scottish Government how many caseworkers are employed to work on the Redress Scheme.
There are currently 25 redress case workers employed by the Scottish Government. Case workers are responsible for communicating with applicants throughout the application process and assisting applicants to complete applications. Case workers can refer applicants to the Redress Support Service who provide support to complete the application, obtain records and non-specialist emotional support.
The 2026-2027 Scottish Budget includes an increase in funding for the Scottish Government Redress Division. This will allow for the recruitment of additional caseworkers and an increase in operational capacity. Recruitment of 8 additional case workers is underway, with 3 already appointed and due to start with the Redress Division by 27 July 2026. A further 10 contingent workers are being recruited to assist with case work functions.
When the ongoing recruitment is completed, the total number of operational staff will be the highest the Scheme has ever had.