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Chamber and committees

Question reference: S6W-42500

  • Asked by: Carol Mochan, MSP for South Scotland, Scottish Labour
  • Date lodged: 10 December 2025
  • Current status: Answered by Jenni Minto on 17 December 2025

Question

To ask the Scottish Government what action it is taking to improve the information that adult patients receive regarding diabetes technology treatment options.


Answer

Responsibility for providing education and discussing treatment options lies with clinicians, who are expected to ensure that individuals receive clear, accurate information about all available diabetes technologies when considering their care. Decisions on prescribing specific devices are made by the prescribing clinician in line with clinical guidance and in discussion with the individual.

The Scottish Government supports this through a range of initiatives designed to improve access to reliable information and education. We fund digital resources such as My Diabetes My Way, Scotland’s interactive self-management platform, which provides secure access to personal health records, test results, treatment plans and NHS-accredited eLearning resources. We also invest in DigiBete, a digital tool offering age-appropriate education and practical support for people living with diabetes.

Education is central to the National Closed Loop System Onboarding Programme, hosted by NHS Golden Jubilee. This team provides virtual training and support from experienced clinicians and peer support workers, enabling people anywhere in Scotland to start using diabetes technologies without delay and with confidence.

We work closely with the third sector, including Diabetes Scotland, to promote peer support and community-based education. These partnerships help ensure that people living with diabetes have access to practical advice and lived experience alongside clinical guidance.

Finally, through the Scottish Diabetes Group and its subgroups, we continue to deliver the commitments set out in the Diabetes Improvement Plan (2021–2026). This includes work to improve knowledge and confidence in primary care teams, ensuring that clinicians across Scotland are equipped to discuss technology options effectively with their patients.