Current status: Answered by Shirley-Anne Somerville on 11 June 2025
To ask the Scottish Government how many applications for Carer Support Payment that were completed in each month since it was launched took (a) between six and nine months and (b) nine months or more to process, expressed as a (i) total number and (ii) percentage.
Social Security Scotland routinely publishes information on application processing times for Carer Support Payment as part of official statistics releases.
The latest statistics covering the period to 31 March 2025 were published on Tuesday 13 May and can be found at https://www.socialsecurity.gov.scot/publications/statistics. It is important to note that, following a staggered pilot launch, Carer Support Payment was rolled out nationally on 4 November 2024.
Supplementary analysis, based on the latest published statistics, is provided in the following tables.
Table 1: The number of applications processed for Carer Support Payment by financial year and processing time.
Processing time | Total | Financial year 2023-2024 | Financial year 2024-2025 |
Total applications processed | 10,375 | 430 | 9,945 |
Applications processed in 121-180 working days | 40 | 0 | 40 |
Applications processed in 180 or more working days | 5 | 0 | 5 |
Table 2: The percentage of applications processed for Carer Support Payment by financial year and processing time.
Processing time | Total | Financial year 2023-2024 | Financial year 2024-2025 |
Total applications processed | 10,375 | 430 | 9,945 |
Applications processed in 121-180 working days | 0% | 0% | 0% |
Applications processed in 180 or more working days | 0% | 0% | 0% |