Current status: Answered by Fiona Hyslop on 2 December 2024
To ask the Scottish Government what progress it is making in developing a national integrated ticketing system for the public transport network, and when it will publish the smart ticketing delivery strategy.
The Smart, Digital, Integrated Ticketing and Payments Delivery Strategy 2024 was published in August and is available on the Transport Scotland website.
The strategy outlines how the Scottish Government will progress smart and integrated ticketing, including improvements to our national concessionary schemes, such as smart vouchers for ferry concessionary travel and a new Traveline Scotland journey planning service, which launched in September. It also outlines the steps and dependencies required to deliver a national integrated ticketing system.
A new national integrated ticketing system for Scotland is part of the wider work to advance the future of public transport in Scotland, and is being progressed to the timeline as laid out in the strategy roadmap. Delivery of the strategy is supported by the work undertaken by the National Smart Ticketing Advisory Board (NSTAB) which was established in 2023 to advise Scottish Ministers on the strategic direction of smart ticketing in Scotland, including a technological standard. Timescales for delivery are set out in the NSTAB workplan published on the Transport Scotland website.