Question reference: S6W-05833
- Asked by: Richard Leonard, MSP for Central Scotland, Scottish Labour
- Date lodged: 21 January 2022 Registered interest
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Current status: Answered by Jenny Gilruth on 4 February 2022
Question
To ask the Scottish Government what assessment it or Transport Scotland has made of the potential impact of Abellio ScotRail’s proposals to reduce ticket office opening hours on the accessibility of the rail network for (a) disabled and (b) older passengers.
Answer
The review, the first of its kind in over 30 years, proposes changes to contribute to the modernisation of Scotland’s stations and offer passengers a more efficient and cost effective service for the future. The consultation has enabled rail users including (a) disabled and (b) older passengers to get involved in the process where all contributions will be considered before a final decision is made.
Abellio ScotRail is also carrying out a Disability Impact Assessment regarding the ticket office consultation and all relevant feedback from the public consultation will form part of the final report.