Visitor Services Manager

Role: Visitor Services Manager
Salary: £33,037 to £41,777
Working Pattern:  This post is based on 37 hours, 5 days out of 6, including Saturdays and public holidays, in rotation.  A shift operates, with morning and evening shifts required.
Location: Holyrood, Edinburgh
Closing date: 5pm on Monday 10 June
Interviews: week commencing 24 June

Visitor Services at the Scottish Parliament is a unique place to work – not only representing the home of Scotland’s democracy to the people of Scotland, but to many thousands of visitors from around the world. As one of Scotland’s newest Five Star visitor attractions, we provide a world-class welcome to all of our visitors and we are working towards making the visitor experience here even better. If you would like to be a part of this, we look forward to welcoming you to help inspire, lead and drive this continuous improvement.

For full information about the post, the range of duties involved and how to apply please see the job information.

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I have held this position since 2009, and have found it to be very fulfilling. There are many opportunities to develop the services and the team, and it is challenging on a day to day basis, delivering services to Members and visitors in this unique building. This does make the post even more rewarding and interesting. Being awarded the Five Star Visitor designation was a particular high. It has been a great team to work with and I have enjoyed every moment.

Sherry Wilson, Visitor Services Manager



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