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PE01510: Emergency Service and Non Emergency Service Call Centres

Justice

Petitioner: Jody Curtis on behalf of Emergency Service and Non Emergency Service Call Centres

Status:
Closed

Date Lodged: 22 March 2014

Calling on the Scottish Parliament to undertake a committee inquiry into the closure of Police, Fire, and Non-Emergency Service Centres north of Dundee. In particular, the major concerns raised have been the loss of public knoweldge; public safety; officers being off the street and overwhelmed in managing the increased workload this would create.

Petition History:

Summary:

22 April 2014: The Committee took evidence from Jody Curtis, Laura Ross, and Councillor Kenneth M Murray, Comhairle nan Eilean Siar. The Committee agreed to write to the Justice Committee. Link to Official Report 22 April 2014 (430KB pdf)

Below: Jody Curtis giving evidence on Tuesday 22 April 2014

 

3 June 2014: The Committee agreed to refer the petition, under Rule 15.6.2, to the Justice Committee to consider as part of its remit with the request that the issues in the petition are raised at the planned evidence session with the chief inspectors of fire and constabulary. Link to Official Report 3 June 2014 (484KB pdf)

24 June 2014: The Justice Committee agreed to (a) consider the issues raised by both petitions during its forthcoming one-off evidence session with HM Chief Inspector of Constabulary in Scotland and HM Chief Inspector of the Scottish Fire and Rescue Service; (b) issue a call for written evidence on the issues raised by both petitions; and (c) inform the Justice Sub-Committee on Policing that it is considering Petition PE1510. Link to Official Report 24 June 2014 (324 KB pdf)

4 November 2014: The Justice Committee agreed to to keep the petition open to allow relevant issues to be raised in the context of its scrutiny of the Scottish Government's Draft Budget 2015-16. Link to Official Report 4 November 2014

3 February 2015: The Justice Committee agreed to keep the petition open while awaiting the forthcoming Audit Scotland report on the Scottish Fire and Rescue Service. Link to Official Report 3 February 2015

21 April 2015: The Justice Committee agreed to keep the petition open and to consider it in the context of the Committee's evidence session on 28 April on fire and rescue service reform, and to write to Police Scotland seeking its comments on the effects of recent police control room closures on call handling. Link to Official Report 21 April 2015

29 September 2015: The Justice Committee considered PE1510 by Jody Curtis on the closure of police, fire and non-emergency service centres north of Dundee and agreed to write to the Scottish Fire and Rescue Service seeking its response in relation to issues raised in HM Inspectorate of Constabulary in Scotland's (HMICS) call handling interim report and to keep the petitions open until a full report by HMICS on call handling has been published. Link to Official Report 29 September 2015

5 January 2016: The Justice Committee considered PE1510 by Jody Curtis on the closure of police, fire and non-emergency service centres north of Dundee and agreed to keep the petition open whilst monitoring progress. Link to Official Report 5 January 2016

23 February 2016: The Justice Committee considered PE1510 by Jody Curtis on the closure of police, fire and non-emergency service centres north of Dundee and agreed to keep the petition open and to recommend that a future justice committee gives further consideration to it. Link to Official Report 23 February 2016

Link to Justice Committee consideration of the petition

Written Submissions:

The purpose of this petition is to show the wide spread  concern for public safety and appeal to Scottish Parliament to take action with those accountable for this decision.

Absolute disgrace that this is happening. Local knowledge is priceless!! If a controller doesn't understand the local dialect lives could be a risk!

April Cheyne

18:06 on 21 Mar 2014

Aberdeen is a world recognised City at the heart if the oil industry, and it can't have its own locally based call center? REALLY??? Disgraceful

Lorraine Milne

7:30 on 20 Mar 2014

The Local System works - why change it?!... Saving money is never more important then saving lives!

Christine Sangster

12:38 on 19 Mar 2014

The loss of local knowledge and understanding of local dialects will cost time, if not lives. These call centres need to be as local as possible to help provide services for the communities involved.

Carol Duncan

10:13 on 19 Mar 2014

Think beyond the money box !!! You all know it's wrong to close these local services !!!!

Keith McDonald

21:16 on 18 Mar 2014

We rely on the expert local knowledge of these services - it could be the difference between life or death!

Lisa Thomson

21:03 on 18 Mar 2014

Hopefully common sense will prevail.

Andrew Ross

20:48 on 18 Mar 2014

Please keep the services local

Terri

19:53 on 18 Mar 2014

It is ridiculous not having these services in Aberdeen

Rose Wilson

18:17 on 18 Mar 2014

keep it open, what if people call saying we need an ambulance down the bouly" where im from this is down the beach boulevard, how is an operator from down south going to know our local dialect or location if a person is panicked on the phone?

mandy

17:12 on 18 Mar 2014

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