Informed Consent: Learning from Complaints (MSPs and invited guests)

  • Starts: 02/03/2017 13:00
  • Finishes: 02/03/2017 14:15
  • Location: The Burns Room (CR1)

Sponsor: Neil Findlay MSP 

The Scottish Public Services Ombudsman’s report Informed Consent: Learning from Complaints offers a new resource for healthcare providers, policy-makers and scrutiny and improvement organisations to use in improving consent processes for the future. Illustrated with case studies from complaints SPSO has investigated, the report is particularly topical in light of significant and ongoing changes in the law and policy underpinning consent.