Other complaints

The Scottish Parliamentary Corporate Body’s complaints handling procedures do not cover the following:

  • complaints about MSPs
  • complaints about the Scottish Ministers or government policy
  • complaints about other organisations

However, if you have concerns about these issues, you may be able to use other procedures to make a complaint.

More information on how we handle complaints is available in our guidance:

Complaints Handling Procedure (CHP) for the Scottish Parliamentary Corporate Body (SPCB) (601 KB pdf).

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